Reviews

9.9 / 10
242 reviews
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99% of the customers recommend this company.

242 Reviews

Perry Lewis

10/10

Andrew came over the day after we called. He was courteous and friendly. And our rugs have never looked better. The dirt spots and coffee stains are nowhere to be seen. We're delighted to invite our... Andrew came over the day after we called. He was courteous and friendly. And our rugs have never looked better. The dirt spots and coffee stains are nowhere to be seen. We're delighted to invite our guests into our apartment. Thank you Stein rug cleaning.

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Connie Andrews

10/10

These guys are reasonably priced and extremely professional. I have cleaned two rugs with them and both went smoothly. Highly recommend.

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Spencer Lucas

10/10

They took great care of my area rug, I was so nervous because the rug was hand-woven and an antique. They even got out all stains that had been there for quite some time. I am very happier with the... They took great care of my area rug, I was so nervous because the rug was hand-woven and an antique. They even got out all stains that had been there for quite some time. I am very happier with the service... I would absolutely recommend it!

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Isaac Wise

10/10

It has been years since I had my rugs cleaned. I saw the rug cleaning truck at my condo building since there phone number was on the roof of the van I immediately called them and they came up to my... It has been years since I had my rugs cleaned. I saw the rug cleaning truck at my condo building since there phone number was on the roof of the van I immediately called them and they came up to my apartment and picked up the rug. The rug cleaning looks great, I feel like I have new carpets! Thank you.

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Hubert Roberson

10/10

They were very professional. I was so satisfied that my rug looked brand new. I would recommend them to anyone.

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Andres Hoffman

10/10

Be advised that this business is unresponsive and does not meet its scheduling commitments. The quality of work is however quite good. We used Stein to clean one of our rugs. The original delivery... Be advised that this business is unresponsive and does not meet its scheduling commitments. The quality of work is however quite good. We used Stein to clean one of our rugs. The original delivery date was missed, and rescheduled. An attempt at delivery was made outside of the time window we had agreed upon. They have a strict no knock policy during Covid - so delivery was missed despite us being home simply because our phones were not on our person at a time we were not expecting them. It took 10+ calls to finally reschedule and get our rug.

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Jessie Tate

10/10

I had an expensive wool rug that had a big stain on it. They picked it up and did a fantastic job of treating it! Completely clean and as good as new! Avi was so nice and very helpful. I highly... I had an expensive wool rug that had a big stain on it. They picked it up and did a fantastic job of treating it! Completely clean and as good as new! Avi was so nice and very helpful. I highly recommend Stein rug cleaning and repair!!

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Jorge Shaw

10/10

Estimated over the phone in 2 minutes. Free pick up and delivery was definitely a plus. Employees were courteous and friendly. Rug was cleaned and ready in the promised time frame. Good job stein... Estimated over the phone in 2 minutes. Free pick up and delivery was definitely a plus. Employees were courteous and friendly. Rug was cleaned and ready in the promised time frame. Good job stein rug cleaning!

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Phil Curry

10/10

UNBELIEVABLE in every way! They gave me an exact price over the phone. When I scheduled they were on time and professional and so so very thorough! I was stunned at the quality of the work and the... UNBELIEVABLE in every way! They gave me an exact price over the phone. When I scheduled they were on time and professional and so so very thorough! I was stunned at the quality of the work and the customer service! I wouldn't use anybody else ever again...

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Ralph Mccormick

10/10

Everything about our area rug cleaning went amazing! They are communicative, pleasant and very professional. Pricing, arrival, duration of the cleaning, were all spot on. Great quality work! Greatly... Everything about our area rug cleaning went amazing! They are communicative, pleasant and very professional. Pricing, arrival, duration of the cleaning, were all spot on. Great quality work! Greatly appreciated! We're long-term customers for sure.

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