Reviews

Spiru.com
9.1 / 10
257 reviews
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93% of the customers recommend this company.

257 Reviews

Laura Croitoru

10/10

Amazing

Nadja

10/10

I have been ordering from Spiru for several years now and I don’t want to order anywhere else. From the quality of their products to the customer service support, it is simply excellence ! Thank you... I have been ordering from Spiru for several years now and I don’t want to order anywhere else. From the quality of their products to the customer service support, it is simply excellence ! Thank you 🙏🏽

Maurice

10/10

Easy, professional and fast

Olha Arzhaieva

10/10

I really satisfied with offers the shop has and availability of interesting products. My order was sent in an hour after purchase and delivered in a couple days in romania.

Niall Phillips

10/10

Great value, excellent service and quick delivery. What's not to like?

Marisa Castle

1/10

Delivery was very quick,in this,well doneHowever,I was disappointed with the product. Iwas expecting reasonably sized agate eggs,but instead received small pebbles.

Reply Spiru.com:

Namasté Marisa,
Thank you for writing your review!
How sorry to hear that the gems were smaller than you expected. We always advise our customers to read the entire product information. In... Namasté Marisa,
Thank you for writing your review!
How sorry to hear that the gems were smaller than you expected. We always advise our customers to read the entire product information. In it, we indicate all the information that we have about a product.
Under the heading "Extra Information" you can find the size of the product.
On our website, we indicate for this product that they have a size of 30 - 60 mm. If you are not satisfied with the agates you have received, you can of course return the order.
Warm regards on behalf of Spiru!

Margriet Hover

10/10

Very very good

Alexandros Boursinos

10/10

🌟

Reply Spiru.com:

Heel veel plezier gewenst met je bestelling en een mooie zomer toegewenst!

Katarina

6/10

I had a big issue with the package, it wasn't a discrete one at all, they had their logo on the outside of the box and that's not cool given the products that they sell and having a bit of a common... I had a big issue with the package, it wasn't a discrete one at all, they had their logo on the outside of the box and that's not cool given the products that they sell and having a bit of a common sense that most people wouldn't want everybody to know what they are buying. I could take 2 stars off rating just for that.

Most of the things I got was ok, but one of the pendulums I got was so terribly made and so obviously unsymmetrical, it looks like a mistake product that wasn't supposed to sell at all, and I definitely can't use it.

Reply Spiru.com:

Namasté Katarina,
Thank you for posting your review!
How sorry to hear that the expectation of your order was different than expected. Our company is based in the Netherlands. In the... Namasté Katarina,
Thank you for posting your review!
How sorry to hear that the expectation of your order was different than expected. Our company is based in the Netherlands. In the Netherlands it is therefore not weird for a company to let you know where the order comes from via the package. After all, we are proud of our company and like to share this with all the people who come across our boxes during a shipment.
You have the option to pass a comment on the payment page of our website. Here you can, for example, submit a request to have your order sent unrecognisable. Please note that submitting a request is not a guarantee, so in some cases your request may not be fulfilled.
If you are not satisfied with any of the products you have received, do not hesitate to contact our customer service team. They will be happy to help you find a suitable solution! Our customer service can be reached at: customerservice@spiru.com. Don't forget to include a photo that clearly shows the damage/defect.
We look forward to hearing from you!
Warm regards on behalf of Spiru

Éva Dobos

9/10

Very nice, thank you very much.

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