Reviews

9.7 / 10
1763 reviews
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100% of the customers recommend this company.

1763 Reviews

Mrs Ollie Hatcher

10/10

I was trying to plan a trip on the back of a few days in Rourke's Drift and really wasn't sure which safari lodge/area to choose before we moved on to Cape Town. Mid-research up popped a message... I was trying to plan a trip on the back of a few days in Rourke's Drift and really wasn't sure which safari lodge/area to choose before we moved on to Cape Town. Mid-research up popped a message from an African Safari Group consultant offering help.
I could not have asked for a more personal, accommodating, helpful person than Wilma N. I just felt as if I was the only person she was looking after at that time! Her advice was second to none, her responses were immediate and undoubtedly quite often out-of-hours. I am so appreciative of the support and having the weight of hours of research lifted. Thank you so much Wilma!


Anonymously

10/10

Knowledgeable and responsive


Lea Gaton

9/10


Very good and very professional


Adam J.

10/10

Fantastic experience, great customer service


Anonymously

10/10

Awesome!


Arnauf

8/10

My contact provide me a lot of options after some call and mails. Finally I had an issues with the lodge and quality which was not level expected and African Safari help me to solve this and obtain... My contact provide me a lot of options after some call and mails. Finally I had an issues with the lodge and quality which was not level expected and African Safari help me to solve this and obtain a refund.


Christine Smith

8/10

OK


Anonymously

10/10

Yumna could not have taken more trouble to make sure I found the right safari for my family

Reply African Safari Group:

Hi There
Thank you very much for the positive feedback! We are serious about our service and are glad that we delivered a good experience for you!
Regards
ASG


Brandon Hammond

10/10

Incredible service

Reply African Safari Group:

Hi Brandon
Thank you very much, we will pass on your positive feedback.
We hope to be of service again soon!


Anonymously

10/10

Yumna has been beyond amazing!! I've really appreciated everything she's done. I often try to book everything myself, but she's been immensely helpful and I don't know how we could have planned... Yumna has been beyond amazing!! I've really appreciated everything she's done. I often try to book everything myself, but she's been immensely helpful and I don't know how we could have planned this trip without her (especially since she found Rockfig, which seems to be one of the few places that is willing to accommodate a 5 year old). She's also been extremely response!