Anmeldelser

21RUN
8.1 / 10
788 bedømmelser
Skriv en anmeldelse

87% af kunderne anbefaler denne virksomhed.

Kundeservice
7.8/10
Oplysninger på hjemmesiden
8.4/10
Leveringshastigheden
8/10
Bestil bekvemmelighed
8.6/10
Eftersalg
7/10

788 Anmeldelser

Birthe Stephansen

10/10

Helt perfekt håndter

Styrker

Præcis

Forbedring eller tip

Nej ingen

Vibeke Køhl Hoby-

10/10

Hurtig ekspedition

Jette Christensen

9/10

Stort udvalg til fornuftige priser

Styrker

Bredt udvalg og størrelser

Lene Riis

10/10

Quick delivery. Good quality

Jonathan Sloth

1/10

Da skoene ankom var skoene ikke i ny tilstand. Noget af skriften på skoene var hvisket ud og der var mørke streger på skoen så de var beskidte.

Styrker

De ankom.

Forbedring eller tip

Hold skoene i ny stand når man formoder man køber skoene som nye.

Svar 21RUN:

Dear Jonathan,
I saw that we sent you shoes with signs of use. That certainly should not have happened, for which we sincerely apologise. I suspect there was a mistake in the return department... Dear Jonathan,
I saw that we sent you shoes with signs of use. That certainly should not have happened, for which we sincerely apologise. I suspect there was a mistake in the return department and these shoes got back into stock by mistake.
Our customer service has offered you an option to solve this problem. I can't see any next steps or an answer to our email with the proposal. If you still want to come back to this, you can reply to that email.
Kind regards,
Mirna, customer service 21RUN

Sonia Scheel

4/10

Meget lang leveringstid

Forbedring eller tip

Mere kommunikation når pakken tydeligvis er forsinket.

Svar 21RUN:

Dear Sonia,
I have seen that shipment has been in transit for longer than usual. We give the shipment to DHL and the customer receives an email from DHL with the track & trace code. We are... Dear Sonia,
I have seen that shipment has been in transit for longer than usual. We give the shipment to DHL and the customer receives an email from DHL with the track & trace code. We are not notified about this and that is also the reason why we have not been able to inform you about this delay. I see that the shipment was delivered 1 week later and that you have collected the shipment. I wish you much joy with your order.
Kind regards,
Mirna , customer service 21RUN

Dorthe Henriksen

2/10

Jeg har ikke modtaget pakken efter 8 dage😳

Forbedring eller tip

At varen bliver leveret

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