Reviews

8 / 10
225 reviews
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83% of the customers recommend this company.

225 Reviews

Jacob

5/10

Fast and effective

Is there anything you would recommend to improve this company's service for next time?

The vehicle was supposed to be delivered, I had to go and pick it up myself
I cannot find reference to the free roadside and member discount on the website.... A few undesirable items are...
The vehicle was supposed to be delivered, I had to go and pick it up myself
I cannot find reference to the free roadside and member discount on the website.... A few undesirable items are listed on the members page but definitely not the benifits described in the pre-sale conversion


Raymond Cher

10/10

Very good. all organised with a very short timeframe

Is there anything you would recommend to improve this company's service for next time?

no


Johnno

6/10

Happy with the service but the communication between finance manager could be improved

Is there anything you would recommend to improve this company's service for next time?

Communication and updates of the progress


Notsinrub

3/10

Pleasant enough but not the outcome that i was promised or expected instead of sucuring a good deal i felt that i paid over the odds for my car especialy as i was arranging the purchase from the uk... Pleasant enough but not the outcome that i was promised or expected instead of sucuring a good deal i felt that i paid over the odds for my car especialy as i was arranging the purchase from the uk and was relying heavily on the reputation and sales talk of this company

Is there anything you would recommend to improve this company's service for next time?

be more upfront regarding the deal


Gee

1/10

Terrible


Ron Ashton

2/10

Hi,
I sent you feedback just after I purchased the vehicle in March 2018, and never received any reply.

I would not recommend Private Fleet ( as I stated then ) to any of my...
Hi,
I sent you feedback just after I purchased the vehicle in March 2018, and never received any reply.

I would not recommend Private Fleet ( as I stated then ) to any of my friends or work colleagues after my experience.
Much prefer to deal directly in future with a salesman onsite and haggle myself.

Is there anything you would recommend to improve this company's service for next time?

NA


Biff

10/10

Firstly, I have only purchased ONE car from Private Fleet and that was on 9th March 2018. I have not recently purchased a car from them, although I did make an enquiry.
My experience with them...
Firstly, I have only purchased ONE car from Private Fleet and that was on 9th March 2018. I have not recently purchased a car from them, although I did make an enquiry.
My experience with them was very satisfactory.

Is there anything you would recommend to improve this company's service for next time?

No


Al

8/10

Virtually hazzle free process. Delivery of vehicle and collection of trade in worked very well. kept up to date with process


Brian Warner

10/10

Very comfortable dealing with Private Fleet. They communicated the process well, keptme informed of progress and followed through on all actions.

In the end, they endured a great...
Very comfortable dealing with Private Fleet. They communicated the process well, keptme informed of progress and followed through on all actions.

In the end, they endured a great outcome.

Is there anything you would recommend to improve this company's service for next time?

Not really.


Kerrie

10/10

Very good

Is there anything you would recommend to improve this company's service for next time?

No