Excellent. Ensured by questioning that they got from me a clear idea of what I wanted. Kept me up to date and delivered on time
Is there anything you would recommend to improve this company's service for next time?
Cant think of anything
184 Reviews
Efficient, transparent and client focused
Is there anything you would recommend to improve this company's service for next time?
No
Harry Parker and Private Fleet were Fantastic.
Is there anything you would recommend to improve this company's service for next time?
No
An excellent experience from our first call to receiving our new car, delivered to our door in rural NSW. Clear communication with our consultant over the several days it took to start and continue...
Is there anything you would recommend to improve this company's service for next time?
We would have appreciated the new car being more set up--time, date, radio stations. The driver set up the Bluetooth for us, which was good. However the most basic needs, especially on the AC and heating systems, plus information on the dashboard, would have eliminated several days of pouring through a massive and unintelligible manual.
They made it extremely easy for me to consider options and offers
Is there anything you would recommend to improve this company's service for next time?
Formal advice of all quotes from the dealers in email. My experience it was all verbal.
Excellent- it seemed like they were working for me while the car salesmen were working for themselves.
Is there anything you would recommend to improve this company's service for next time?
No
Very helpful, understanding and friendly
Is there anything you would recommend to improve this company's service for next time?
Some emails went to spam and it held up somethings, maybe a phone call if no response to emails within 2-3 days
Private Fleet are Thieves:
All my friends who are looking to buy new cars from private fleet , be aware they can steal money from your credit card. I just had bad experience from agent Umar...
Is there anything you would recommend to improve this company's service for next time?
Transparency, honesty, ethics, are lacking in company’s employees and managers . Company board members & director needs to step in to train employees To read T&C before deducting money from customers credit card
Fast and effective
Is there anything you would recommend to improve this company's service for next time?
The vehicle was supposed to be delivered, I had to go and pick it up myself
I cannot find reference to the free roadside and member discount on the website.... A few undesirable items are listed on the members page but definitely not the benifits described in the pre-sale conversion
Very good. all organised with a very short timeframe
Is there anything you would recommend to improve this company's service for next time?
no