It was alright
Is there anything you would recommend to improve this company's service for next time?
patience
patience
No. The problem I am having is that because the car I eventually bought was from Hornsby NSW and I live in Qld, the local dealer doesn't want to play nicely. Guess this is beyond your control.
Clarity on whether accessories are genuine or non genuine.
We were given no instructions on any of the vehicles features once the vehicle was delivered.
We had to resort to reading the manual ourselves and work them out for ourselves. That was very...
More education on how to speak with prospective buyers, and less pressure for a sale. Make it a pleasant experience and not a nightmare.
Perhaps the updates omn shipping status could be more personalised
Attention to detail. Ensuring that the product spec'ed is the product ordered, is the product that is delivered.
Customer service training.
Better information about when car is going to be available. I gave up trying to get any sense from Karen and just dealt with the dealership. I think they were the...
provided better/realistic advice on vehicle delivery time