Reviews

8 / 10
210 reviews
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83% of the customers recommend this company.

210 Reviews

Dean Rossack

4/10

My contact forgot to place my tender.

Is there anything you would recommend to improve this company's service for next time?

coy needs to pay closer attention to their customers and continue to follow up regularly


Never use you again

1/10

Buying my car through private fleet was the worst experience I’ve ever had
Would never ever ever use them again
They are the worst company I have ever come across

Is there anything you would recommend to improve this company's service for next time?

Tell the truth don’t tell lies


Terrible experience

2/10

Equally as bad as with a car sales person

Is there anything you would recommend to improve this company's service for next time?

Fewer phone calls and sales pressure.


Archiebald

1/10

Started will but the salesman lied to me about the number of K’s on the car.

Is there anything you would recommend to improve this company's service for next time?

As I said the salesman lied about the K’s
So of course I wouldn’t recommend your company
I had at least seven to eight I could have recommended


Cynthia

2/10

I was told my car was brand new with 12 months rego and 5 years warranty but it arrived with 280km on the odometer with only 7 months rego left and hence 5 months less warranty. After voicing my... I was told my car was brand new with 12 months rego and 5 years warranty but it arrived with 280km on the odometer with only 7 months rego left and hence 5 months less warranty. After voicing my concerns many times I was promised a proportioned refund. That never happened. My claim can be substantiated via voice records and emails.

Is there anything you would recommend to improve this company's service for next time?

Tell the truth and follow up on complaints.


Gabriela Smith

10/10

Very efficient and customer friendly. Have recommended Private Fleet to a few people.

Is there anything you would recommend to improve this company's service for next time?

No need to...service is excellent.


Simon

8/10

Easy and succesful experience with Private Fleet


John Keogh

10/10

Great help, easy to deal with

Is there anything you would recommend to improve this company's service for next time?

More clarity around who they are targeting to get vehicle from


Rodney Hadfield

9/10

Very very good. Seamless, but kept informed all through the process. Excellent service and support.


bob

9/10

Excellent service, and follow up, answered all questions