Reviews

7.7 / 10
1060 reviews
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83% of the customers recommend this company.

Delivery Speed
8.5/10
Sim Card - Overall Performance
7.8/10
Sim Card - Network Coverage
7.7/10
Customer Support
7.6/10
Product Information on website
7.7/10
Sim Card - Easy to use product
8.1/10
Product Instructions
7.7/10
Sim Card - Network Speed
7.4/10

1060 Reviews

Mark Whisler
10/10

Everything about my transaction with Prepaidzero was exactly as advertised. I was pleased with their service and have bought a longer duration SIM card for my next trip.

Strengths

Reliable. Fine website for checking status and usage.

Improvements or suggestions

I have no specific suggestions.


Martin
4/10

The SIM card for USA did not work well. I had a great experience with a PrepaidZero simcard for China, but this time while in Manhattan New York I couldn't even use google maps online. Whatsapp...

Strengths

I liked the previous card for China, which also enabled a work around the Chinese Firewall! No VPN needed!

Improvements or suggestions

Discussing the problem with PrepaidZero, waiting if and how they can improve the Lybra SIM card for the USA.


Thomas De Brauwer
9/10

Ordered a simcard twice for a trip to the USA. Fast delivery, got it to work without any problems

Strengths

Fast delivery


Fredrik Ryberg
9/10

Everything work out good

Strengths

Speed, easy to use, recomend

Improvements or suggestions

Had to go to a shop to get it started, maybe this was because of me


Kurt Swanson
8/10

Purchased a data-only SIM card for a MIFI for one week in London.

Strengths

Prepaidzero dealt with some of the complexities of obtaining and activating a SIM card from another country -- activation, restrictions on use, etc. which made it very easy for me to simply "insert and turn on" and nothing else.

Improvements or suggestions

Would love to be able to reuse a prior sim card, or obtain a new one on shorter notice.


Hans Van Miert
9/10

I purchased already 3 times a SIM card for 3 countries (USA, Israel, Thailand), and they all worked the moment the plane landed and I put on my phone, I had instantly network coverage .
very...

Strengths

it just works

Improvements or suggestions

not cheap, but a lot cheaper then roaming anyway


Kristen Nelson
6/10

I purchased my second sim card with the voice package. It worked when we had relatively open sky overhead, but for the most part, it would not connect to the data network fast enough, if at all. I...

Strengths

I received the sim card in about a week and loaded it just before our trip. It did connect to the local Italian network in Rome within minutes.


Fabio FrajblatGorodicht
6/10

I use prepaid zero sim cards very often. The service improved a lot regarding the settings however, last time I had some problems with one of the three sim cards. It was not automatic. I had to make...

Strengths

You were very fast in delivering the product.

Improvements or suggestions

You could be more agressive and competitive reducing prices.


Corey
9/10

Very easy

Strengths

The sim worked in multiple countries and felt like it was running off good service providers

Improvements or suggestions

Let it work in AUS?


Wilbert
9/10

Mijn ervaring met Prepaidzero is goed. Duidelijke en complete uitleg op de website, met betrekking tot de provider, activatie en opwaarderen.

Strengths

Goede uitleg over activatie en de inhoud van de betreffende data bundel.

Improvements or suggestions

Geen.