Reviews

7.8 / 10
1140 reviews
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84% of the customers recommend this company.

Delivery Speed
8.6/10
Sim Card - Overall Performance
7.8/10
Sim Card - Network Coverage
7.7/10
Customer Support
7.7/10
Product Information on website
7.7/10
Sim Card - Easy to use product
8.2/10
Product Instructions
7.8/10
Sim Card - Network Speed
7.5/10

1140 Reviews

Graeme Goddard

10/10

Excellent! The setup was easy

Strengths

the rate for the service was very affordable!

Improvements or suggestions

Overall i think the service was excellent. No obvious areas for improvement were identified.


Constance Trytek

10/10

I have purchased your sim card 2 times. This latest time the card worked flawlessly. Much better than the previous one.
I really liked the ability to make calls better this time. (Last time I...
I have purchased your sim card 2 times. This latest time the card worked flawlessly. Much better than the previous one.
I really liked the ability to make calls better this time. (Last time I had to use an app, which was more cumbersome.)

Strengths

Ability to use throughout Europe.
Ability to call USA.

Improvements or suggestions

I was completely satisfied.


Brian

9/10

Excellent

Strengths

Easy order, auto activation, great coverage


Maarten Descamps

10/10

I found it via Google and bought a sim for NY
Very good service !!

Strengths

well explained how to install the sim and very usefull !!

Improvements or suggestions

Keep up the good work !
No comments so far.


Eleanor

10/10

Great

Strengths

Lived it


Perry

2/10

Support must be better
I have order a SIM card unlimited data en hotspot. When I received the card it was exclude hotspot. The Helpdesk stayed I made a error, did not order this. I was not...
Support must be better
I have order a SIM card unlimited data en hotspot. When I received the card it was exclude hotspot. The Helpdesk stayed I made a error, did not order this. I was not able to check the order. 3 day later check in the hotel that I have ordered with hotspot for 79euro att unlimited data and hotspot.
No response from support .

Strengths

Still looking

Improvements or suggestions

Check the orders or system and do not assume .


Tea

10/10

I’ve used Prepaidzero a few times now on trips to Usa and it works perfectly.
Good customer service.Local number works fine and internet perfect for my use.

Strengths

Serious and good customer service and quick delivery for the simcard(took 2 days to receive it)


Jean-Baptiste

10/10

Bought a 30 day "USA/Canada/Mexico – Unlimited data/calls/texts". SIM was quickly delivered. After landing in Montreal I inserted the SIM in my phone, and it took about four minutes to activate... Bought a 30 day "USA/Canada/Mexico – Unlimited data/calls/texts". SIM was quickly delivered. After landing in Montreal I inserted the SIM in my phone, and it took about four minutes to activate itself. The SIM worked perfectly and I never had a problem. I had to stay an extra week in excess of those 30 days I bought. While the phone number was de-activated after those 30 days, but mobile data continued to work for the entire extra week both in the US and Canada.
So I definitely got more than I paid for. Would buy from Prepaidzero again any time, I am very happy with their products and services.

Strengths

Did provide more than I paid for, fast delivery, no problems at all.

Improvements or suggestions

There is nothing that Prepaidzero could improve. It's AT&T which should improve their mobile phone coverage in the midwest states. Whole towns are out there without mobile data.


Perry

10/10

Was good,

Strengths

easy to order

Improvements or suggestions

activation went wrong


Arie Fok

2/10

Bij eerder gekochte europa-kaarten geen enkel probleem
Nu werd een KPN europa kaart aangeboden. Dit blijkt een KPN white label simkaart te zijn. In Spanje werkt de kaart alleen binnen Vodofone...
Bij eerder gekochte europa-kaarten geen enkel probleem
Nu werd een KPN europa kaart aangeboden. Dit blijkt een KPN white label simkaart te zijn. In Spanje werkt de kaart alleen binnen Vodofone en/of Yoigo netwerk. Tevens geen klantenportaal om verbruik te volgen.
Op website bij aankoop is hier niets over vermeld. Ik vind dit pure misleiding

Strengths

Snelle reactie bij vragen/problemen

Improvements or suggestions

Eerlijkheid en duidelijke informatie wat wel en niet kan