They changed the venue of un upcoming concert. Now its a completely different experience which I'm no longer interested in. And they refuse to refund tickets. As music fans, they must know the...
Dear miss Andersen,
We are verry sorry that you had to deal with this situation. But unfortunatly we can't do anything about this kind of situations. We are not the organisation that organizes the concert we only sell tickets for it. Therfore we can't do anything when the venue changes. I hope i have informed you well enough. Otherwise you can always contact us by mail or phone.