I was quite happy with the delivery, but then I notice that 2 products where sent separately from the main delivery, and this caused me to receive 3 different invoices for the same purchase. I have...I was quite happy with the delivery, but then I notice that 2 products where sent separately from the main delivery, and this caused me to receive 3 different invoices for the same purchase. I have already contacted the customer service, but I still don't agree with this way of processing and is not handy at all for a company to be paying invoices of 3EUR. Also, when I received the main delivery, I noticed this product was missing, but I was never informed that it was going to be delivered together, and worse, I was surprised to receive an email saying the product would be delivery after 2 days I received the main delivered. I couldn't cancel anymore. When I shop in the webiste all the products were stated that would be delivered in the same day, I was not expecting to receive separate packages and 3 different invoices. Unfortunately this was not ideal at all, as the 3 delivery was in a day that I was not expecting for it, and would have missed the delivery if it wasn't for a colleague that were in the office by chance.
KraamZus
10/10
Altijd korte lijntjes mogelijk en kort gezegd fijne samenwerking
Fa. v W.
8/10
Vriendelijk contact
Kolmer Elektromotoren
9/10
Snel en perfect
Drukkerij Van de Sande
8/10
Prima
F.A.van Riet
8/10
Na 2x een kapot product te hebben ontvangen is bij de derde levering de verpakking beter gemaakt zodat het product nu wel heel aankwam. Office Palace doet niet moeilijk en levert meteen een...Na 2x een kapot product te hebben ontvangen is bij de derde levering de verpakking beter gemaakt zodat het product nu wel heel aankwam. Office Palace doet niet moeilijk en levert meteen een nieuw product. Alleen jammer dat bezorger DHL zo ruw met de pakketjes omgaat dat Office Palace 3x moet leveren voordat het product heel aankomt. Office Palace: compliment voor snelle service. DHL: dikke onvoldoende.
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