Reviews

LOAVIES

9.9 / 10
1784 reviews
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100% of the customers recommend this company.

1784 Reviews

Gloria

10/10

I loveeee the clothes

Reply LOAVIES:

Hi!
Thank you so much for your positive review babe. Weโ€™re so thankful for this! Hope to see you soon again in our webshop ๐Ÿ˜˜
Love, Stacey from LOAVIES


Victoria

4/10

Super nice clothes but terrible inventory management system. Been trying to order a couple of crop tops since the beginning of August but no success so far. First, my order 'got lost' in the... Super nice clothes but terrible inventory management system. Been trying to order a couple of crop tops since the beginning of August but no success so far. First, my order 'got lost' in the warehouse and the second time the website showed the item as available but in fact, it was not (yet I placed the order and a couple of days later received an email that one of the tops has been refunded due to lack of availability).

Customer service is really slow. The only effective way to reach the company is through live chat otherwise email complaints are entirely ignored. Nobody informed me about my missing order until I contacted customer service multiple times. The first time I contacted the agent through live chat, I was promised to be updated on my order within 5 days via email but that never happened. Ended up waiting for my order for a month and eventually got a refund (thanks for that at least). Ordered the tops again and a similar story seems to be unfolding at the moment. In addition, the 9.99 EUR delivery fee is ridiculously expensive for such poor logistics. I honestly love the designs but such a hassle with deliveries and missing items does not seem to be worth it.

My improvement suggestion for Loavies would be to fix their logistics, speed, and response rate of customer service agents and lower the delivery fee.

Reply LOAVIES:

Hi Victoria!
Thanks for the review! How annoying that you experienced this in this way. That is of course not the intention. Would you please send an email to helpdesk@loavies.com. Then we can...
Hi Victoria!
Thanks for the review! How annoying that you experienced this in this way. That is of course not the intention. Would you please send an email to helpdesk@loavies.com. Then we can look together for an appropriate solution.
Love, Stacey from LOAVIES


Sara

10/10

Super

Reply LOAVIES:

Hi!
Yay! Thanks for giving us 5 stars ๐Ÿ’ฅ This means a lot to us. Hopefully we will see you in our webshop again soon ๐Ÿ’˜
Love, Stacey from LOAVIES


Lana

10/10

Elke nieuwe collectie van Loavies is een 10/10! Ze hebben super toffe kleding en krijg er vaak complimentjes over vanwaar het komt. Ik kijk alvast uit naar de volgende collecties!

Reply LOAVIES:

Hi!
Thank you so much for your positive review babe. Weโ€™re so thankful for this! Hope to see you soon again in our webshop ๐Ÿ˜˜
Love, Stacey from LOAVIES


Catarina

10/10

Yes

Reply LOAVIES:

Hi!
Yay! Thanks for giving us 5 stars ๐Ÿ’ฅ This means a lot to us. Hopefully we will see you in our webshop again soon ๐Ÿ’˜
Love, Stacey from LOAVIES


Jill

10/10

Of course! I like the clothes of Loavies!

Reply LOAVIES:

Hi!
Thank you so much for your positive review babe. Weโ€™re so thankful for this! Hope to see you soon again in our webshop ๐Ÿ˜˜
Love, Stacey from LOAVIES


Amber

10/10

???????

Reply LOAVIES:

Hi!
Yay! Thanks for giving us 5 stars ๐Ÿ’ฅ This means a lot to us. Hopefully we will see you in our webshop again soon ๐Ÿ’˜
Love, Stacey from LOAVIES


Dorien

10/10

Ja! Ik vind het een heel leuk merk met veel verschillende soorten kleren

Reply LOAVIES:

Hi!
Thank you so much for your positive review babe. Weโ€™re so thankful for this! Hope to see you soon again in our webshop ๐Ÿ˜˜
Love, Stacey from LOAVIES


Cรฉline

10/10

Definitely ! Orders are coming super fast and price/quality is great

Reply LOAVIES:

Hi!
Yay! Thanks for giving us 5 stars ๐Ÿ’ฅ This means a lot to us. Hopefully we will see you in our webshop again soon ๐Ÿ’˜
Love, Stacey from LOAVIES


Kayleigh

10/10

Amazing brand with amazing clothes!

Reply LOAVIES:

Hi!
Thank you so much for your positive review babe. Weโ€™re so thankful for this! Hope to see you soon again in our webshop ๐Ÿ˜˜
Love, Stacey from LOAVIES