Reviews

7.9 / 10
571 reviews
Write a review

80% of the customers recommend this company.

Products
8/10
Ease of ordering
8.6/10
Information on the website
8.2/10
Price
7.9/10
Packing
7.7/10
After sales
7.7/10

571 Reviews

Anonymous
1/10

I bought an expensive hair product from this company - when it arrived I realised I needed another product to use it - I ordered it and it cost 72 pounds. It was never delivered - I did not get any...

Strengths

Very poor customer service. - I have lost 72 pounds as product not delivered and the other product worth over 60 pounds cannot be used. No one in this company is bothered at all.

Improvements or suggestions

Some attempt at customer service would be good


Deirdre Kiernan
1/10

I still haven’t received my goods. Response from company v poor with no resolution

Strengths

None

Improvements or suggestions

Deliver the goods


Anonymous
10/10

Deliver a high standard .

Strengths

Able to identify what I wish to purchase easily

Improvements or suggestions

None at the moment


Anonymous
10/10

Excellent

Strengths

All good and clear


Anonymous
10/10

Good service, quick delivery. Lovely products

Strengths

Lovely products. Simple photos to choose from. Realistic prices. Good communication


Wiilie Scott
1/10

Delivery as stated. Product arrived intact but with no dispenser. When I pointed this out to the company their response was that I had to buy the required dispenser. That’s fine but why did they not...

Strengths

Not much as they failed at the very first hurdle by not say what in the box or what’s not in the box. The product I ordered requires a dispenser. Rather like buying a yo-yo without string....

Improvements or suggestions

Give a FULL DESCRIPTION of what you are being supplied


Chelsea
10/10

Excellent from start to finish. Will be purchasing again.


Amy
10/10

Excellent

Strengths

Prompt delivery


Jeanette Haynes
2/10
(Bewerkt)

Very very poor

Strengths

Variety of brands

Improvements or suggestions

If they send a faulty product, that they behave responsibly and professionally and exchange it.


Anonymous
10/10

Excellent products and service.

Strengths

Easy to order and really speedy delivery.