Reviews

7.8 / 10
747 reviews
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78% of the customers recommend this company.

747 Reviews

Majed
2/10

I ordered since 2 weeks and my order was not sent nor the money returned


Marlen
1/10

SAVE YOUR MONEY AND DONT BUY FROM THIS COMPANY. YOU WONT GET THE GOODS!!
Ordered the goods on 12 June. Never received the goods. Tracking info indicated '"wrong address" when its the only...

What could we improve?

Close down!


Caroline Chalfont
10/10

Thank you!. My order arrived within 3 days. I had contacted customer support before then and I got a very helpful answer. Couldn't fault a thing.


Claire Jayne
1/10

Ordered 2 bottles: 1 shampoo and 1 conditioner. Received a broken box with just the shampoo in and no receipt!
Disgusted

What could we improve?

Packaging, delivery


Marina Lipka
1/10

Such a disgusting experience with this scammers!!! They take your money and never deliver the goods. Offered the refund, but never processed it. Bunch of liars!!!

What could we improve?

Return my money!!!


Bilkis lockhat
1/10

The product was defective. Did not give results as per description but instead getting a refund I got an offensive email saying I didn’t use the product correctly or implying my hair was not...

What could we improve?

Customer satisfaction with regards to online shopping policy. Not infringing statutory rights.

Reply HBCare.co.uk:

Unfortunately, you cannot use and try out products first and then send them back or say that you do not like them, after more than 4 weeks and then get your money back.


Elaine
10/10

Excellent

What could we improve?

Nothing


Julie
2/10

I have not received my order so im unable to give a review

What could we improve?

It would be a good idea to send complete the order and send the goods requested


Shahzad
10/10

Excellent product and delivery


Janice Harris
10/10

Arrived in good time

What could we improve?

Nothing