Bought the most expensive hoverboard on the market and you would think it would come with the best customer service as well. Got the board in 3 days and it wont charge. Tried a different charger,...Bought the most expensive hoverboard on the market and you would think it would come with the best customer service as well. Got the board in 3 days and it wont charge. Tried a different charger, reset board nothing worked. Took 2 days to respond to emails and it was only after a phone call that they sent me a return label. I asked if a new one was being sent out when they received a confirmation from fedex that this broken one has been shipped back. They said no it has to go through repair and then they will ship it back. I said it is a brand new board it cant take a charge so it cant be ridden why cant you ship a replacement like even the cheapest companies out there do so I asked for a refund and will spend my money on amazon to buy the T6.
We order 2 boards for our 2 kids last minute. They were delivered on time, packed very nicely, and fully charged. Our kids have been happily riding since Christmas morning.
I being an 80 yrs old woman had never heard of a hover board. My 8 yr old granddaughter wanted one. I like to research things to really know what I am buying. Everyday I was on the computer doing...I being an 80 yrs old woman had never heard of a hover board. My 8 yr old granddaughter wanted one. I like to research things to really know what I am buying. Everyday I was on the computer doing this research. My son said for God’s sake, just go on Amazon and buy something. I didn’t.
I explained to my granddaughter that you can get a toy that will fall apart or buy the real thing. So glad we got the Halo board.
My son called on Christmas and said quick give me info on the hover board. I said why. He said the 8 yr. old girl and 6 yr. old girl were about to kill each other fighting over it. The tiny 6 yr old had instantly learned to ride it and since it belonged to the 8 yr, she would only let her ride one round and would make her give it back.
One day my rugged Texan son came around the corner inside the house with his laundry basket. He had borrowed the kids hover board...we all love it. No grandma isn’t gonna try it.
Perfect shopping experience every time ordering from Halo Board
Order arrived fast! Our boys are riding their Halos everyday.
5 stars for product and after service
This isn't our first time purchasing products like these. We can tell they are better made from all ends. Thanks
I'd say it's the best website I've shopped on. Everything from the electronic specs to the order was easy to find and read.
Thanks for all the help with our order.
My son broke his drone, the Halo customer service sent us a return label immediately so it can be repaired and sent back before our vacation.