There were some mistakes however everything was managed correctly. The items are excellent.
Very long shipment. Over 2 1/2 month!!!
Overall happy with the product - I purchased 2 SUP boards a couple of months back. Arrived well, and were exactly as promised.
The only issue I had was that the website was not clear...Overall happy with the product - I purchased 2 SUP boards a couple of months back. Arrived well, and were exactly as promised.
The only issue I had was that the website was not clear about the shipping fees. I live in Cyprus, so shipping is pretty expensive as it is (50EUR), and a couple of days after I purchased the 2 boards and paid shipping I was asked to pay an additional 50EUR for shipping (as it turns out shipping is charged per product and not per purchase). Would've loved to know this info prior to making the purchase in the 1st place...
Due to incorrect information on the site regarding sizing, had to exchange the order. However communication was really quick, exchange hassle-free.
Bad, so bad
Very poor.After 2 months I still haven't received the gear.There is no customer care at all.I am very disapointed.
Gillian O Sullivan
Amazing staff and customer service. Very pleasant to deal with. Fast shipping
Good selection, but very unspecific on delivery dates.