Very professional, fast and polite service, highly recommended! I booked a safari trip through this agency. I'm a frequent traveller and usually book my holidays on my own; I was therefore all the more so particularly impressed about the good service provided. Nanette, the agent who contacted me, was always accessible and, what's more, it seems to me that she really tries to help and cares about me as a client beyond making money. There was a special situation due to COVID19 in Europe, she contacted the lodge and postponed the whole trip with great flexibility. I feel in good hands.