Wat is uw geslacht? /What is your gender?
Wat is uw leeftijd?/What's your age?
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
quick, positive, friendly
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
As you charging the tenants it would be nice to meet at the apartment or were is more suitable for them rather then at your office.