Reviews

8 / 10
225 reviews
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83% of the customers recommend this company.

country couple

9/10

An excellent experience from our first call to receiving our new car, delivered to our door in rural NSW. Clear communication with our consultant over the several days it took to start and continue the process of buying a new car. Good selection of offerings for us with the option to ask for and receive a negotiated price. Easy management of the details of sending information, rego papers, drivers licence copies, etc. We feared that the huge stress of buying a new car and trading in our old car just didn't happen. This was the most important factor for us, as seniors, living outside a big city, and people who have little knowledge of cars. Thank you to Private Fleet.

Is there anything you would recommend to improve this company's service for next time?

We would have appreciated the new car being more set up--time, date, radio stations. The driver set up the Bluetooth for us, which was good. However the most basic needs, especially on the AC and heating systems, plus information on the dashboard, would have eliminated several days of pouring through a massive and unintelligible manual.


Score on Private Fleet: 4.5/5
Would you recommend this company? Yes
New Car: