I recently bought a pair of Strassburg socks and had carefully followed the manufacturer's advice about the size. It turned out that the socks were very tight and didn't perform well as I couldn't do the strap up in the proper place. When I contacted Podobrace about this they very quickly accepted that the manufacturer's guidelines were not good enough, and immediately sent a new pair in the correct size. So thank you, Podobrace team, for the quick positive response - my new socks work very well and my painful feet and ankles are already much better!
Sterke punten
prompt responses with clear communication and resolution of my problem
Verbeterpunten of tips
I did suggest they let add a note about the size guide for this product
Reactie Podobrace.nl:
Hi Eliza! Thank you for your review! We are very happy to read that you are so satisfied! Our team is always ready, and more than willing to help you.