I recently bought a pair of Strassburg socks and had carefully followed the manufacturer's advice about the size. It turned out that the socks were very tight and didn't perform well as I couldn't do the strap up in the proper place. When I contacted Podobrace about this they very quickly accepted that the manufacturer's guidelines were not good enough, and immediately sent a new pair in the correct size. So thank you, Podobrace team, for the quick positive response - my new socks work very well and my painful feet and ankles are already much better!
prompt responses with clear communication and resolution of my problem
Verbeterpunten of tips
I did suggest they let add a note about the size guide for this product
Hi Eliza! Thank you for your review! We are very happy to read that you are so satisfied! Our team is always ready, and more than willing to help you.