A few days ago, I ordered a gift product. The information in the offer said it would be shipped the next day. The next day, I was informed that my order was queued and that it could be shipped in a few weeks or months. Wtf? Why are you selling goods that you don't have? Zero response from the customer service office. Zero reply to email. I asked for my money back. It's a waste of time for scammers.It is a pity that I cannot attach photos, I will be happy to show you the information from the email after ordering
Sterke punten
None
Verbeterpunten of tips
Maybe a course of professionalism in trade and customer service?
Reactie mamaloes.nl:
Dear Patrycja,
We see that an item you ordered was in backorder so not available at the time of your purchase. I am sorry to read that this was not clearly communicated to you. In the meantime I noticed you have canceled this part of your order hopefully you were able to find replacement for this.
Kind regards,
Team MamaLoes