Reviews

8.8 / 10
7075 beoordelingen
Schrijf beoordeling

95% van de klanten beveelt dit bedrijf aan.

Reactiesnelheid
1/10
Info over verloop order
1/10
Snelheid levering
1/10
Bestelgemak
1/10
Klantvriendelijkheid
1/10
Informatie op de website
1/10
After sales
1/10

S. May

1/10

Helt forferdelig kundeservice!

Absolutely terrible customer service! I ordered two bike lights via the website. I received an EMPTY box (well, it was full of airbag packing material, and nothing else). After a week of back-and-forth emails, I was informed that they would ship my lights that day. A week later, I was informed that they don't have the lights (although the website shows them to be in stock).
They go days at a time ignoring emails.
I have requested a full refund. Hopefully PayPal has my back here - but all they needed to do was send me the lights I purchased.

Sterke punten

None

Verbeterpunten of tips

You should properly fulfill orders, and answer your customer's inquiries.


Score voor Hollandbikeshop.com: 0.5/5
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Spanninga Flex XE Rear Lights