Reviews

8.8 / 10
6902 beoordelingen
Schrijf beoordeling

96% van de klanten beveelt dit bedrijf aan.

Reactiesnelheid
8/10
Info over verloop order
1/10
Snelheid levering
8/10
Bestelgemak
1/10
Klantvriendelijkheid
1/10
Informatie op de website
1/10
After sales
1/10

Claude

1/10

The product was not compatible with my bike. I would have to send back the product at my own cost, without guaranty of refund. Customer service pretend that the product description was clear enough to understand and that it was also clear that cost of shipment in case of issue was at charge of customer. very disappointed.

Sterke punten

Shipment was fast.

Verbeterpunten of tips

In case of compatibility issue on the product, the customer is loosing money from his own pocket. This is not the definition I have of a good customer service.


Score voor Hollandbikeshop.com: 0.5/5
Zou u dit bedrijf aanbevelen? Nee
Geslacht: Man
Leeftijd: 45
Bobike Siège Arrière Enfant Junior Classique Noir ...