I am still learning Dutch, and the person at the other end of the client support service (telephone) kept hanging up whenever she heard me start struggling with Dutch or speaking in English. So I had to call several times again until finally someone else picked up my call and offered assistance. The other person who answered the call was very responsive and supportive. The person who came to my house and fixed the malfunction was extraordinarily kind and helpful.
Kunt u dit toelichten?
I am still learning Dutch, and the person at the other end of the client support service (telephone) kept hanging up whenever she heard me start struggling with Dutch or speaking in English. So I had to call several times again until finally someone else picked up my call and offered assistance. The other person who answered the call was very responsive and supportive. The person who came to my house and fixed the malfunction was extraordinarily kind and helpful.
Wat viel u in positieve zin op?
I am still learning Dutch, and the person at the other end of the client support service (telephone) kept hanging up whenever she heard me start struggling with Dutch or speaking in English. So I had to call several times again until finally someone else picked up my call and offered assistance. The other person who answered the call was very responsive and supportive. The person who came to my house and fixed the malfunction was extraordinarily kind and helpful.
Welke tips of suggesties heeft u nog voor Energiewacht?
I am still learning Dutch, and the person at the other end of the client support service (telephone) kept hanging up whenever she heard me start struggling with Dutch or speaking in English. So I had to call several times again until finally someone else picked up my call and offered assistance. The other person who answered the call was very responsive and supportive. The person who came to my house and fixed the malfunction was extraordinarily kind and helpful.
Reactie Energiewacht Storing:
Good morning.
We are sorry to hear that the telephone conversation did not go as planned. We consider customer friendliness and customer satisfaction to be of paramount importance. We will pass this on internally.
Our apologies.