8.9 / 10
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97% van de klanten beveelt dit bedrijf aan.

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Ekaterina Kitanina


The return sending is not free of charge

Sterke punten

Good variety of options

Verbeterpunten of tips

Provide free return service, since underwear is not a standard size from different brands, so it’s not possible to estimate in advance if it would fit


Dear Mrs. Kitanina,
We are sorry to read that you would not recommend us based on the fact that we charge a return fee. We do indeed charge €5,00 for a return, which is a reduced fee. If you want to exchange an item which is not on SALE the return is free of charge. We hope you understand our policy and that you will enjoy the item that you did keep.
Kind regards The Chilly Team

Score voor 4/5
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