The return sending is not free of charge
Good variety of options
Verbeterpunten of tips
Provide free return service, since underwear is not a standard size from different brands, so it’s not possible to estimate in advance if it would fit
Dear Mrs. Kitanina,
We are sorry to read that you would not recommend us based on the fact that we charge a return fee. We do indeed charge €5,00 for a return, which is a reduced fee. If you want to exchange an item which is not on SALE the return is free of charge. We hope you understand our policy and that you will enjoy the item that you did keep.
Kind regards The Chilly Team