Reviews

9.8 / 10
1049 reviews
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99% of the customers recommend this company.

1049 Reviews

Janet Halma

10/10

Excellent. They have a great selection of firebacks. The ordering process was easy, the product shipped quickly and arrived in perfect condition.

Strengths

Their website is great. Lots of information and a lot of flexibility to filter on the items, which simplified our ability to review items that would work for us.

Improvements or suggestions

Only one…it would have been great to also filter firebacks on weight. We are using it over our stove so weight was a big factor.


Beatrice

10/10

Very pleasant and easy to deal with

Strengths

Detailed and accurate information of products

Improvements or suggestions

None


Jerry

10/10


Purchased a fire back online

Strengths

Easy to navigate website. Many pictures. Great direct contact with the owner who is available and response right away.
Lots of information on the website on blogs, etc

Improvements or suggestions

A few additional details about specifics of the fireback would be helpful. For instance, there was some asymmetry and one pillar versus the other and it would’ve been interesting to know if this is... A few additional details about specifics of the fireback would be helpful. For instance, there was some asymmetry and one pillar versus the other and it would’ve been interesting to know if this is the way it was made or some deterioration over the years. Of course that’s always available if I were to email the question but it would be nice to see those things as one page is through the many fire backs – and ions, etc. and is making a choice.


Boyer

9/10

Impeccable. Qualité au rdv


Casalta

10/10

Grand choix, grande qualité, facilité pour choisir les dimensions exactes de la plaque de cheminée.


R Metzner

10/10

Excellent

Strengths

Prompt, reasonable prices, and specialists/experts who really know their work.

Improvements or suggestions

Don't have any at the moment!


Delort

10/10

Produit conforme et bien emballé, livré rapidement


Benno J Bauer Jr

10/10

Excellent

Strengths

Integrity

Improvements or suggestions

None


E.N.

10/10

Snelle service, heel tevreden.


Steve Harding

10/10

Amazing collection of beautiful accessories

Strengths

-

Improvements or suggestions

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