The product itself (Varta E39 Agm battery) is realy good, I'm realy satisfied with the product because I trust the brand and it never failed me. I can't say the same about the delivery of the product, though.
I was realy nervous that the delivery didn't happen when it was expected (Monday afternoon), but 1 day later. And no "appology" from the company. Things like this shouldn't happen. This is the right way to loose clients.
the product itself is high-quality
Verbeterpunten of tips
Respect the times of deliveries !!! Don't postpone deliveries because people are waiting for them and don't make excuses like "there was a sorting error". A happy customer is a customer that receives its order on time, neetly packed (not damaged) and that's about it.