Commande effectuée, paiement prélevé, j'ai du attendre une semaine avant de recevoir un mail pour me dire que je ne recevrai pas mon colis puisqu'il n'y en a plus, et encore une autre semaine pour le recevoir
Reactie 3Dandprint:
Hi Sarah-Jane,
Thank you for letting us know about your experience with 3Dandprint. I am sorry to hear that you had to wait one week to get the information about the delay of your order. We strive to notify every customer within 24 hours if the delivery of the package is delayed. Unfortunately, this didn't happen in your case.
I have just sent you a personal email to find a solution to this matter. I hope to hear soon from you! If you didn't receive it, please contact us at info@3dandprint.eu or call us at +31 (0)20 – 261 4883.
with kind regards,
Stefan
Team 3Dandprint