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What are good questions to ask my customers?


How can I resolve this?/Our answer:

We recommend determining a ‘route’ on the basis of the business processes that your customers have to deal with. From there, you can decide yourself whether it’s important to receive reviews about the different processes.

On average, our customers create between four and seven additional questions. Consumers need no longer than 1 or 2 minutes to fill in the form. Exactly the right amount to keep your customers’ attention and get as high a response rate as possible.

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