Automatic feedback tool

We do the work so you don’t have to

Automatic feedback tool

With Feedback Company, you can collect reviews entirely automatically using the auto-feedback module. All reviews are then manually approved by our independent specialists. This makes your reviews more reliable.

Auto-feedback and manual approval

With Feedback Company, you can collect reviews entirely automatically using the auto-feedback module. All reviews are then manually approved by our independent specialists. This makes your reviews more reliable.

Gather feedback

In the tool, you manage the content of the feedback invites. These are the e-mails your customers receive containing the invitation to write a review. Various standard mail templates are available, so there is always one to suit you. You can also customise the questions in the invite and add new ones.

Auto-feedback module

With the feedback tool, a link is created between your webshop and the auto-feedback module, allowing you to collect feedback quickly and easily. You decide how many days after the purchase the feedback invite is sent out and whether you want to send a reminder invite. Then we’ll do the rest.

Manual approval

All reviews are manually approved by our independent specialists. Once approved, the feedback will automatically appear in your personal feedback inbox. Critical reviews are filtered out and put ‘on hold’ for five working days. During this period, you have the opportunity to contact the customer or post the company’s response via the feedback inbox. This means you can turn an unsatisfied customer into a satisfied one who comes back to you.

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