Auto-feedback and manual approval
With Feedback Company, you can collect reviews entirely automatically using the auto-feedback module. All reviews are then manually approved by our independent specialists. This makes your reviews more reliable.
Personalize the content and layout of questions and widgets
At Feedback Company, we have a passion for customising. That means you can tailor the questions you're asking and the layout of the invite. Use the Customisable Widget to match the widget to your own branding.
Demonstrate the quality of your products with Product Reviews
We offer you the opportunity to get product reviews. With this feature, you can add the reviews to Google Shopping and Product Listing Ads. Increase conversion by putting your products in the spotlight.
Google AdWords integration
Google has granted worldwide licences to just a select few review specialists who collect independent reviews for businesses. Feedback Company is one of those Google review partners. With Seller Ratings, you stand out even more in the paid search results.
Increase the visibility of your website with SEO
Maximize the power of customer content by leveraging reviews for the SEO value of your website. Reviews are unique content, so web pages score better in organic search results.
Customer Effort Score
With Customer Effort Scores, you can see how difficult it is for your customers to find solutions to their questions or complaints. The Net Promoter Score measures how highly your customers would recommend you. Increase your customer loyalty and improve your services.
Seamlessly integrate information about your company into your existing systems. For your customers on your website and for you in all your business software.
With our Application Programming Interface (API), you can integrate all our features into your existing systems with ease.
The possibilities are endless. What do you think of displaying reviews on your website? About your business in general or a specific product. Thanks to integration with your business software, you can automatically send feedback requests and compile statistics.
Ask customers who follow you on Facebook to review your products or service. And display these reviews directly to visitors to your page. All your feedback in one place for more effective online marketing.
NPS (Net Promoter Score)
There are several indicators available to get a clear picture of your company. The main pillars are NPS and CES. The Feedback Company is the first Google Partner to allow you to link these major indicators with a Google Seller Rating.