Reviews

9.6 / 10
194 reviews
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99% of the customers recommend this company.

Wat vindt u van de bestel procedure? - Ease of ordering
9.4/10
Levertijd - Delivery speed
9.6/10
Wat vindt u van de informatie op de website? - Information on the website?
9.2/10
Responstijd - Response time
9.6/10
Klantvriendelijkheid - Customer service
9.6/10
After sales
9.4/10

194 Reviews

Wouter-Yvo de Jongh

10/10

Snelle en correcte afhandeling van mijn bestelling! Top...

Sterke punten - Strengths

Snelheid van afhandelen. Communicatie naar klant is duidelijk.

Verbeteringen of suggesties - Improvements or suggestions

Website niet altijd even intuïtief.


Karsten

10/10

Very good experiences. I bought already the 2nd time.

Sterke punten - Strengths

Immediate feedback after requests

Verbeteringen of suggesties - Improvements or suggestions

Service is already at it best


Robert Hill

10/10

The fellow I spoke with was incredibly helpful. First rate! I have had a DIY for my Oppo 103DD, for a couple of years, and it has performed flawlessly. This purchase (Oppo 203), was pre-installed.... The fellow I spoke with was incredibly helpful. First rate! I have had a DIY for my Oppo 103DD, for a couple of years, and it has performed flawlessly. This purchase (Oppo 203), was pre-installed. It’s great.
I hope the new Panasonic UB9000, which everyone seems to rave about, can be made region free too.

Sterke punten - Strengths

Great product. Knowledgeable assistance.

Verbeteringen of suggesties - Improvements or suggestions

Perhaps the new Panasonic UB9000 can be made region free.


Karsten

10/10

Very good communications. Thanks.

Sterke punten - Strengths

Very quick answers on request.

Verbeteringen of suggesties - Improvements or suggestions

Nothing to improve for now.


Anonymously

10/10

Excellent product, super fast delivery!

Sterke punten - Strengths

Excellent product, super fast delivery too!


Paul A

10/10

Ordered the DIY region free upgrade for my OPPO UDP-203. I live in the US so it shipped from their Michigan location. Arrived in a timely manner and was incredibly easy to install. Everything works... Ordered the DIY region free upgrade for my OPPO UDP-203. I live in the US so it shipped from their Michigan location. Arrived in a timely manner and was incredibly easy to install. Everything works perfectly and I actually programmed my Logitech Harmony remote to mimic the remote codes to change regions. Great product! Highly recommended!!

Verbeteringen of suggesties - Improvements or suggestions

Only issue was having to create an account instead of being able to checkout as a guest.


Ronald Kraakman

10/10

Goed, duidelijk en vriendelijk

Sterke punten - Strengths

mooie vormgeving, duidelijk

Verbeteringen of suggesties - Improvements or suggestions

geen


Anonymously

10/10

Fast shipment, great products!

Sterke punten - Strengths

Great region free products not everybody has in their shops

Verbeteringen of suggesties - Improvements or suggestions

None yet


Jim Forest

10/10

No complaints

Sterke punten - Strengths

quick service, a helpful response when there were problems with the UPS delivery

Verbeteringen of suggesties - Improvements or suggestions

I wasn't impressed with UPS delivery -- they claimed to have attempted delivery but my wife and I, expecting the package, were close at hand throughout the afternoon and saw no sign of a deliveryman... I wasn't impressed with UPS delivery -- they claimed to have attempted delivery but my wife and I, expecting the package, were close at hand throughout the afternoon and saw no sign of a deliveryman nor heard a knock on the door.

Reply JVB Digital / OPPOstore / AVstyle:

Dear Sir,
We regret this and have of course immediately asked UPS for clarification.
In general, our shipments are delivered the next working day, which unfortunately can also go wrong...
Dear Sir,
We regret this and have of course immediately asked UPS for clarification.
In general, our shipments are delivered the next working day, which unfortunately can also go wrong with UPS once.
We will keep a close eye on this to try to prevent it in the future.
And would like to apologize again.
The good news is just today we received the feedback from UPS,
Good morning Jan,
We received a message that a driver would not have been at the address indicated, we have our gps viewed and see that the driver Totally on another andres has been, our excuse for that.
If you have any questions please let us know, we will pass this on to the osp SV. To contact this driver.
Thank you for your remark.


Anonymously

10/10

Simple and straight forward. They had very detailed information on the website - which I needed for this somewhat niche product. I ordered. It came. It worked (mostly).

Sterke punten - Strengths

Serving their niche.

Verbeteringen of suggesties - Improvements or suggestions

Still tracking down an issue with the device, but don't think it's JVB's issue.