Reviews

8.7 / 10
326 reviews
Write a review

89% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.6/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

326 Reviews

Dee

10/10

Good - ordered wallpaper and it arrived well within time and quickly.

Strengths

The sheer choice of wallpapers, designs and colours the website has.

Improvements or suggestions

More information given about wallpaper or being able to request samples for a small cost.


Helen Thewsey

10/10

Brilliant customer service . The best wallpaper company iv used Just waiting for my replacement as i ordered wrong ones

Strengths

Cusgomer servive and quality of paper

Improvements or suggestions

Easier to return if wrong like a swap over service


Anonymously

10/10

Good

Strengths

Quick service


Julie Smith

8/10

The company was very fast and efficient.. but the paper is marked and damaged ., that is very disappointing.. ..

Strengths

Great service .. although the website shows prices in £sterling .. I was charged in Euros ..

Improvements or suggestions

Need to check the rolls of paper are undamaged before delivery..


Anonymously

10/10

Excellent experience. Excellent communication, quick delivery.

Strengths

Excellent communication


Jade

10/10

Excellent! Amazing high quality wallpaper

Strengths

Fast delivery over Christmas period


Mary

10/10

Good selection of wallpapers. Easy to order. Excellent delivery. A really good experience.

Strengths

Extensive range including some papers not seen anywhere else.
Excellent communication & delivery

Improvements or suggestions

Make it more clear that samples are available.


Anonymously

9/10

Very pleased

Strengths

Very good range, and delivered delivery very good


Anonymously

10/10

Great website saved me an awful lot of money compared to the price of the paper in local retailers-received my order in good time and excellent condition-would most definitely recommend using this... Great website saved me an awful lot of money compared to the price of the paper in local retailers-received my order in good time and excellent condition-would most definitely recommend using this company

Strengths

Money saving

Improvements or suggestions

Wasn’t aware of vat having to be added until final checkout-should have been more noticeable earlier on


Rosie

1/10

Really unimpressed. Even though this company calls itself wallpaperwebstore.co.uk is is actually based in Holland. This wouldn't have been an issue, however the wallpaper paste I was sent only had... Really unimpressed. Even though this company calls itself wallpaperwebstore.co.uk is is actually based in Holland. This wouldn't have been an issue, however the wallpaper paste I was sent only had instructions in Dutch so was un-usable. Then when I needed to return a roll of wallpaper it cost £10 as they don't offer free returns. THEN they claimed they didn't receive my return, despite showing them the proof of postage from the UK post office. They have not refunded me, therefore I am down by over £60. Hugely disappointed and would advise anyone to be incredibly wary of using this company.