Reviews

Wallpaperwebstore.com
8.8 / 10
692 reviews
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91% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.8/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

692 Reviews

Gertrude Wickham

1/10

Have not received my parcel yet and cannot trace it, very bad.

Strengths

None

Improvements or suggestions

Try to make sure the parcel is delivered

Robert Delgado

10/10

I was extremely happy with this company. I live in Mexico and had a difficult time finding the wallpaper I wanted. After finding it at this site, I quickly ordered it, and was impressed with the... I was extremely happy with this company. I live in Mexico and had a difficult time finding the wallpaper I wanted. After finding it at this site, I quickly ordered it, and was impressed with the organization on the website to check my order and ability to check it's progress. The store here that sells the same brand said it couldn't be gotten. I did order paper from them for two rooms and it is taking 4-6 weeks to receive. With this site, I had it in 10 days! I wish I went directly to wallpaperwebstore from the beginning for all my rooms!

The site is easy to use, great selection, and very speedy delivery. Couldn't have been happier.

Strengths

Selection, Speed of delivery, Site usability

Improvements or suggestions

none

Luciano Sardilli

8/10

Purchasing was fine, but asked to add another roll and nobody answered...

Strengths

Speed of posting

Improvements or suggestions

Customer service should be quicker in responding

Tracey Black

9/10

Very good service, product as advertised, fast delivery. As purchasers from New Zealand, we were a bit nervous ordering online, but very happy

Strengths

Great range of wallpapers

Improvements or suggestions

None that we can think of

E.Isabelle

10/10

It was amazing! Easy to order, shipped the next day, and arrived within a few days from ordering.

Strengths

Fair price, fast delivery, excellent product, great variety.

Improvements or suggestions

N/A

Cecilia Lundquist

10/10

Absolutely great! Outstanding service :)

Strengths

-

Improvements or suggestions

-

Julie Jones

10/10

Really excellent experience. A great selection of paper at the best prices. Easy to navigate website and the paper came within days to the other side of the world.

Strengths

Easy ordering. Great choice. Speedy delivery & very good prices.

Improvements or suggestions

None

Javiera Soler

6/10

Everything with wallpaperwebstore worked perfectly. The only problem I had was with the company they used for wolrdwide shipping. DHL charged me 35% for their services. I paid the shipping cost, and... Everything with wallpaperwebstore worked perfectly. The only problem I had was with the company they used for wolrdwide shipping. DHL charged me 35% for their services. I paid the shipping cost, and then, to get the product I had to pay a huge amount to DHL, which I wasn’t expecting to pay. This is the only reason why I will never buy here again.

Strengths

Variety, worldwide shipping

Improvements or suggestions

Need to use other shipping company, DHL es too expensive

Arthur Prudente

10/10

Excelent!

Strengths

Fast delivery

Improvements or suggestions

no improvement needed

Degrave

1/10

J’ai commandé un papier peint Marimekko 23365 le 01/01/2022. J’ai reçu un papier peint le 21/01/2022 mais ce n’est pas du tout ce que j’ai commandé ! Aucune information pour retourner le produit.... J’ai commandé un papier peint Marimekko 23365 le 01/01/2022. J’ai reçu un papier peint le 21/01/2022 mais ce n’est pas du tout ce que j’ai commandé ! Aucune information pour retourner le produit. J’ai appelé 1 fois depuis la France mais personne ne répond au téléphone, j’ai envoyé un mail mais encore une fois personne ne répond. J’ai laissé un message directement sur le site et toujours pas de réponse.
JE NE RECOMMANDE SURTOUT PAS !!!!
J’attends maintenant qu’on m’envoie le bon produit qui a quand même coûté presque 200€. C’est un scandale de devoir réclamé un produit et encore plus scandaleux de ne pas avoir de réponses à mes sollicitations !! Vous êtes des amateurs ce n’est pas digne d’une entreprise comme la vôtre.
J’espère que vous allez au moins prendre le temps de répondre à ce message.

Strengths

Horrible

Improvements or suggestions

Répondre aux sollicitations des clients !

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