Reviews

9.1 / 10
2507 reviews
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95% of the customers recommend this company.

2507 Reviews

Anonymous
10/10

Contacted the Museum shop with a problem, they contacted me right away and was able to resolve an order problem quickly. Item was delivered quickly and safely.


Anonymous
10/10

Easy to use website. Quick checkout process. And extremely fast delivery, with email updates. Couldn't ask for better.


Paula
10/10
(Bewerkt)

Ordered a post card and received the incorrect one. The museum shop team was quick to resolve the issue and help. They were helpful and apologetic, and I very much appreciated their quick response!

Improvements or suggestions

None, great customer service.


Giancarlo
8/10

Perfect customer care and good delivery service


Anonymous
8/10

Very good experience


Svetlana Radyuk
10/10

After I visited Van Gogh Museum I got free delivery discount for order more then 50 euro. It was very nice and useful, because I wanted to buy some books. Order process with web site was quick and...

Improvements or suggestions

- Provide free delivery discount for orders less than 50 euro, e.g. 40 euro.
- Provide more book translations, including Russian.


Aaron
10/10

Excellent

Improvements or suggestions

I haven't any problem with the shipment


Anonymous
10/10

Excellent! Very speedy delivery and careful packaging.


Anonymous
10/10

Excellent thank you. Easy to find what I needed. The items were carefully wrapped and dispatched via DHL.

They arrived in good time and in perfect condition.

Improvements or suggestions

I was perfectly satisfied with the service. Nothing to suggest for my requirements.


Anonymous
10/10

Very good

Improvements or suggestions

No improvements. Order came quickly with ample notification. Thank you!