Reviews

9.2 / 10
5032 reviews
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95% of the customers recommend this company.

5032 Reviews

Emma

4/10

Unfortunately it is not a good experience. The most annoying thing is that there is no clarity about the procedure for returning a purchase. Some items do not live up to expectations and e.g.... Unfortunately it is not a good experience. The most annoying thing is that there is no clarity about the procedure for returning a purchase. Some items do not live up to expectations and e.g. posters show damage to the packaging. Return form sent but no response and no way to get in touch with someone to find out what the return procedure is.

Improvements or suggestions

Communication between the client and the museum.


Anonymously

10/10

Although there were so many people shopping at the same time, causing the site to crash, it was an overall good experience


Anne

10/10

Excellent. So easy to use the online shopping facility. The item arrived quickly and was extremely well packaged so no risk of it being damaged.


KA

8/10

Purchased a Pokemon artwork

Improvements or suggestions

I would like information on goods status(Orders accepted,Preparing for shipment, Shipped,tracking number) to be added to the order history.


Wei Chih Kuan

10/10

I feel really bad i cannot buy the pikachu toy. i really want to have one.

Improvements or suggestions

please help us to buy the pikachu toy


ArtLove

10/10

Actually amazing,
Shipping super fast.
Love the newsletter

Improvements or suggestions

Maybe some Better Server when something is dropping but i know it is hard cause of the bots


Jordan B

8/10

A horror to place orders for pokemon products, a cramp in the finger from updating...

Improvements or suggestions

Invest in better servers to avoid crashes


Angela

10/10

Acquisto di stampe con spedizione a domicilio


Sonkphan Lumlertdacha

10/10

It is good, I am impressed. I used to order the gifts.

Improvements or suggestions

Please decrease the shipping cost. The cost of shipping is more expensive than the goods. Please give the third option by sea shipping.


Nancy Fisher

10/10

Wonderful. The website was easy to use. Shipping was really fast. The ornament I received was beautiful.

Improvements or suggestions

None.