Reviews

9.1 / 10
84 reviews
Write a review

95% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.4/10
Information on the website
8.9/10
Order status updates
8.6/10
Response time
9.4/10
Customer-friendly
9.6/10
Quality of products and printing
9.2/10
After sales
8.9/10

84 Reviews

Anonymous
8/10

Good

Strengths

Product quality was good, staff were friendly and accommodating.

Improvements or suggestions

I would have preferred to have been able to see prices - even estimates - on the website for when we were researching rather than having to email.


Helen Daly
10/10

I had a great experience with this company, the service was excellent. Roddy, was very efficient, informative and accommodating to any changes required in the proofs. Great customer service.

Strengths

Very impressive service, very efficient, very informative. I was delighted with the Wafer USB, it was perfect. I would definitely recommend the company to my colleagues. There was a consistent flow of communication and even a picture of the 1st USB produced. Great customer service on queries and very pleased with finished product. Roddy was great to deal with.


Anonymous
8/10

Very efficient and easy to liaise with

Strengths

Good relationship with sales manager and able to get orders through quickly

Improvements or suggestions

Invoicing instructions can be confusing, one says 30 days payment but finance says 14 days.


Anonymous
10/10

We were in urgent need of custom shaped usb and not only were they the only ones that seemed proffesional enough to help us, but they did it perfectly and the products arrived earlier than we...


Jon Hague
10/10

Fantastic Service and a product that is far superior to anything else we have purchased in the past.

Strengths

A real personal service, my order and enquiry was greatly valued regardless of its size.

Improvements or suggestions

Pretty good as is to be fair


Anonymous
10/10

Easy to deal with, prompt service


John Doris
10/10

Very professional. From initial contact to delivery was a couple of weeks, and that was over the Christmas period. very pleased with the quality of the product, and would definitely use again.

Strengths

Customer focussed. Quick to respond and keep informed on progress. Very fast delivery. Free for graphics to be embedded on product.

Improvements or suggestions

Keep doing what you're doing, it's working.


Anonymous
10/10

It has been a pleasure to deal with this company and we have every intention of repeating our business with them in the future. Roddy kept us informed of the progress of our order at every step of...

Strengths

The company offered a personal touch and responded quickly to our requests.

Improvements or suggestions

N/A


Hannah Mulvey
10/10

Roddy Kennedy was extremely helpful - he listened to our needs and worked within our budget to get the product that we needed. Roddy and his team were very efficient and produced quotes, artwork, a...

Strengths

Competitive prices, friendly and professional staff, quick turn-around.

Improvements or suggestions

I order lots of merchandise on behalf of the company and its clients - when looking online, I am always looking to get the cheapest price - the website doesn't show any costing or price ranges - if I was on a tight deadline, I wouldn't have time to request a quote from every supplier so I would most likely skip your site and look elsewhere.


Anonymous
10/10

Could not recommend highly enough, they really saved me from missing a deadline with a client

Strengths

Go above and beyond expectations to please customers judging my my experience