Reviews

9.1 / 10
85 reviews
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95% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.4/10
Information on the website
9/10
Order status updates
8.6/10
Response time
9.4/10
Customer-friendly
9.6/10
Quality of products and printing
9.2/10
After sales
8.8/10

85 Reviews

Kevin

10/10

From start to finish the service was fantastic, polite and professional all the way through with an excellent end product.

Strengths

The personal assurance i got from just speaking with Niall.

Improvements or suggestions

n/a


Anonymously

8/10

Good

Strengths

Product quality was good, staff were friendly and accommodating.

Improvements or suggestions

I would have preferred to have been able to see prices - even estimates - on the website for when we were researching rather than having to email.


Helen Daly

10/10

I had a great experience with this company, the service was excellent. Roddy, was very efficient, informative and accommodating to any changes required in the proofs. Great customer service.

Strengths

Very impressive service, very efficient, very informative. I was delighted with the Wafer USB, it was perfect. I would definitely recommend the company to my colleagues. There was a consistent... Very impressive service, very efficient, very informative. I was delighted with the Wafer USB, it was perfect. I would definitely recommend the company to my colleagues. There was a consistent flow of communication and even a picture of the 1st USB produced. Great customer service on queries and very pleased with finished product. Roddy was great to deal with.


Anonymously

8/10

Very efficient and easy to liaise with

Strengths

Good relationship with sales manager and able to get orders through quickly

Improvements or suggestions

Invoicing instructions can be confusing, one says 30 days payment but finance says 14 days.


Anonymously

10/10

We were in urgent need of custom shaped usb and not only were they the only ones that seemed proffesional enough to help us, but they did it perfectly and the products arrived earlier than we... We were in urgent need of custom shaped usb and not only were they the only ones that seemed proffesional enough to help us, but they did it perfectly and the products arrived earlier than we anticipated. Thank you all for your efort!


Jon Hague

10/10

Fantastic Service and a product that is far superior to anything else we have purchased in the past.

Strengths

A real personal service, my order and enquiry was greatly valued regardless of its size.

Improvements or suggestions

Pretty good as is to be fair


Anonymously

10/10

Easy to deal with, prompt service


John Doris

10/10

Very professional. From initial contact to delivery was a couple of weeks, and that was over the Christmas period. very pleased with the quality of the product, and would definitely use again.

Strengths

Customer focussed. Quick to respond and keep informed on progress. Very fast delivery. Free for graphics to be embedded on product.

Improvements or suggestions

Keep doing what you're doing, it's working.


Anonymously

10/10

It has been a pleasure to deal with this company and we have every intention of repeating our business with them in the future. Roddy kept us informed of the progress of our order at every step of... It has been a pleasure to deal with this company and we have every intention of repeating our business with them in the future. Roddy kept us informed of the progress of our order at every step of the way and when the product arrived with us we were extremely satisfied with the quality.

Strengths

The company offered a personal touch and responded quickly to our requests.

Improvements or suggestions

N/A


Hannah Mulvey

10/10

Roddy Kennedy was extremely helpful - he listened to our needs and worked within our budget to get the product that we needed. Roddy and his team were very efficient and produced quotes, artwork, a... Roddy Kennedy was extremely helpful - he listened to our needs and worked within our budget to get the product that we needed. Roddy and his team were very efficient and produced quotes, artwork, a sample and our final order in very good time. I wouldn't hesitate to use Usbstick-producer.co.uk again and would definitely recommend them in the future.

Strengths

Competitive prices, friendly and professional staff, quick turn-around.

Improvements or suggestions

I order lots of merchandise on behalf of the company and its clients - when looking online, I am always looking to get the cheapest price - the website doesn't show any costing or price ranges - if... I order lots of merchandise on behalf of the company and its clients - when looking online, I am always looking to get the cheapest price - the website doesn't show any costing or price ranges - if I was on a tight deadline, I wouldn't have time to request a quote from every supplier so I would most likely skip your site and look elsewhere.