Reviews

9.1 / 10
85 reviews
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95% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.4/10
Information on the website
9/10
Order status updates
8.6/10
Response time
9.4/10
Customer-friendly
9.6/10
Quality of products and printing
9.2/10
After sales
8.8/10

85 Reviews

Anonymously

10/10

Excellent. Very efficient service.

Strengths

Quick communication and clear and concise information making ordering easy.


Beverly

8/10

Quick, helpful and efficient.

Strengths

Niall's helpfulness.

Improvements or suggestions

None.


Kat

10/10

Good Customer service, very friendly

Strengths

Rory kept me up to date on my order, and was very helpful with our requirements


Jose Luis Borrajo

10/10

My questions were immediately answered. Very good service.


Anonymously

8/10

Professional and efficient

Strengths

Good communication

Improvements or suggestions

By reading my correspondence thoroughly before answering - when I'd already given the answers


Jane Austen

10/10

Efficient

Strengths

Prompt response


Anonymously

10/10

Very positive. Helpful and informative staff, very quick and the quality of the product is excellent.


Stavros Karamanlidis

10/10

We corporate since 5 year, all this time service and products are on the top level

Strengths

new products

Improvements or suggestions

new products


Anonymously

6/10

I placed an order of very late notice for a batch of powerbanks, but they were guaranteed to arrive for my event in time. Although communications between myself and Niall were easy and pleasant,... I placed an order of very late notice for a batch of powerbanks, but they were guaranteed to arrive for my event in time. Although communications between myself and Niall were easy and pleasant, unfortunately the product did not arrive on time. I am aware that problems with the delivery company are completely out of your control, but I also think there should be more time allowed for the production of products to allow for hiccups such as that to happen along the way, and that you should inform your customers of that more so. Unfortunately it left us in a massive rush to sort out products of a much higher expense for next day delivery.

I would order from your company again, as you are of very good value, but only if it was very far in advance. I think you need to lengthen your turnover time so customers are not disappointed with the service.

Strengths

Initial ease of ordering and customer communication

Improvements or suggestions

Product did not arrive on time - lengthen turnover time. Felt I was informed very last minute that there were problems with my order and nothing was confirmed to whether or not they would arrive on... Product did not arrive on time - lengthen turnover time. Felt I was informed very last minute that there were problems with my order and nothing was confirmed to whether or not they would arrive on time.


STUART CORDNER

10/10

I found the Company to be extremely efficient, helpful and a pleasure to deal with.

Strengths

Friendly and efficient