Reviews

9.1 / 10
85 reviews
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95% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.4/10
Information on the website
9/10
Order status updates
8.6/10
Response time
9.4/10
Customer-friendly
9.6/10
Quality of products and printing
9.2/10
After sales
8.8/10

85 Reviews

Anonymously

10/10

Fast response time, great service.

Strengths

Fast, Reasonably priced.


Anonymously

10/10

Perfect service, quick communication

Strengths

wide range of products, service, experiences

Improvements or suggestions

none


Mr. Polys Polykarpou

10/10

It is the second time dealing with your company. I have a very positive opinion about the company. Quality of product, prices and service are in a very high standard.

Strengths

All the above plus reliability


Anonymously

9/10

Generally good, repeat buyer

Strengths

Product as advertised, and good communication


Anonymously

8/10

Easy and fast e-mail correspondence

Strengths

Responsive, open communication, clear / easy to understand pricing model

Improvements or suggestions

Info on delivery tracking numbers


Anonymously

9/10

Very smooth and efficient service with good customer service throughout.

Strengths

One to one communication with Rory and the quick turnaround time.

Improvements or suggestions

None


Ben Threlkeld

10/10

This is the 2nd time we have used this company and can not fault the service & product quality and for a very good price

Strengths

Friendly advisors and very quick response times

Improvements or suggestions

none that I can think of was happy with the entire process


Rachel Musson

8/10

Great product, really helpful info and good communication. However I had issues with the delivery and the product was delivered over 24 hours late (not your fault, complete fault of the delivery... Great product, really helpful info and good communication. However I had issues with the delivery and the product was delivered over 24 hours late (not your fault, complete fault of the delivery company).
I had contact during this time, however when I sent an email at the point of the delivery finally arriving and explained the huge inconvenience this had caused to my work, I was ignored and no-one (as yet) has replied to this email.

So great until there is a problem. I still await a reply.

Strengths

Great product, efficient communication and process.

Improvements or suggestions

The customer service at difficult stages (e.g. when there is a complaint) needs to be addressed. Even if the reply is just consolation and nothing that can be changed/done, it is important to... The customer service at difficult stages (e.g. when there is a complaint) needs to be addressed. Even if the reply is just consolation and nothing that can be changed/done, it is important to recognise the customer still exists after purchase!


Anonymously

1/10

Negative

Product sold on the basis of delivery and service. Delivery was late and no files were uploaded

Strengths

n/a

Improvements or suggestions

Do what you say you will.


DJ Sotusura

10/10

Found out online about you guys by looking for a while to produce my own key,once i found you guys and started to go back and forth online the customer service was great.
The outcome is...
Found out online about you guys by looking for a while to produce my own key,once i found you guys and started to go back and forth online the customer service was great.
The outcome is phenomenal!
Great Experience overall

Strengths

Quality of the product

Improvements or suggestions

none, just maybe add prices on the website