Best pros on the market! Highly recommended!
Strengths
Communication, prices , quality
Improvements or suggestions
None these guys are the best in Market !
Communication, prices , quality
None these guys are the best in Market !
Great communication, take care of everything end to end, excellent and timely service throughout. Loved working with everyone.
Minor feedback: Keep emails in a single chain or use more modern ways of communicating (e.g. a WhatsApp group with all relevant employees from SCL). Consolidate all charges into a single invoice...
Experience
Maybe an update during the entire process.
The cost was very reasonable, prompt service and worry free paperwork.
Inform the (potential) customer about the requirements what the Dutch system requires before a car can be released for export. (License plates has to be removed and returned to the system together...
Roy in particular was responsive, informative, professional and most of all a wonderful advocate for us for the insurance company to pay our damage claim.
Ensure you keep Roy!
Good communication and worked hard to find a shipping solution for my unique situation.
No improvements required
Professional. Clear process. Experienced in all processes connected to importing and registration of the cars
None
Everyone picking up the phone or answering emails is always doing their best to help. The staff is courteous and friendly.
Keep hiring amazing people.
Responded promptly to requests for quote and for booking shipment.
When you damage a car in shipment, pay to repair it!!!!!
Dear Mr. Keeler,
Thank you for your feedback. We are sorry to hear you are not satisfied with our services. Our team is dedicated to providing excellent customer service, and in case of any...
They always kept us informed of each step they took to send our 250 Ford PK to California; which arrived in the same conditions in which we delivered it. It is the best company we have found to send...
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