Reviews

9.3 / 10
3 reviews
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100% of the customers recommend this company.

How satisfied are you about the friendliness of RA?
10/10
How satisfied are you about the solution orientation of RA?
9.3/10
How satisfied are you about the knowledge of RA?
10/10
How satisfied are you about the professionalism of RA?
9.3/10
How satisfied are you about the commitment and ethusiasm of RA?
9.3/10
How satisfied are you with the response time of RA?
10/10
How satisfied are you about the timely fulfillment of agreements of RA?
9.3/10

3 Reviews

Vishal Mistry

8/10

Overall good, some negative experiences regarding the condition of the apartment when I moved in (was filthy and the shower was broken and leaked). Also the balcony was out of bound and very... Overall good, some negative experiences regarding the condition of the apartment when I moved in (was filthy and the shower was broken and leaked). Also the balcony was out of bound and very dangerous. Larissa was helpful with fixing things and helped to ensure my stay was more enjoyable.

What is your age?

20

What are the positive aspects of the service you received from Rotterdam Apartments?

Larissa was extremely helpful with the issues and requests I had regarding the flat. Her time to respond to emails was very quick and she was always very clear when communicating. Although there were many issues with the apartment, Larissa did her best to help fix things, immediately calling out electricians/plumbers when required and was also very empathetic with the issues surrounding the flat. Without her help, I strongly believe my stay in Rotterdam would have been a more negative one, so would like to thank her for her assistance while I stayed in the Netherlands.

What improvements do you recommend to Rotterdam Apartments following your experience?

Rotterdam Apartments should frequently do checks on the apartments. Although it should be up to the tenants to keep the place in check, unfortunately it's the case that some tenants are quite lazy, resulting in a dirty flat and various issues with in the apartment not being resolved when they should be (for example leaks and a broken shower which I arrived to and had to get fixed, despite my flat mates saying these issues had been around for months and they had not done anything about it!).


Grzane Wino

10/10

Absolutely fantastic ! I would strongly recommend your company to anyone searching for flat.

What is your age?

29

What are the positive aspects of the service you received from Rotterdam Apartments?

Great knowledge of local market. No bullshit, just straight facts. Friendly atmosphere.
Nicky was very kind, friendly always ready to help and explain all details. And she`s very patient !
At the same time she`s professional at every inch.

What improvements do you recommend to Rotterdam Apartments following your experience?

NIL


Robbert

10/10

Great experience, Rotterdam Aparments rented out my parking space.

What is your age?

29

What are the positive aspects of the service you received from Rotterdam Apartments?

Friendly service, responding quickly by email and renting property quickly to corporate client.

What improvements do you recommend to Rotterdam Apartments following your experience?

N/A