Reviews

9.1 / 10
178 reviews
Write a review

97% of the customers recommend this company.

Delivery speed
8.8/10
Ease of ordering
9.3/10
Information on the website
9.2/10
Order status updates
8.9/10
Response time
9.1/10
Customer-friendly
9.1/10
After sales
8.9/10

178 Reviews

Neil Walker
10/10

On line order for lifting straps.


Andy
1/10

We have not yet received the goods!!

Strengths

Easy to order

Improvements or suggestions

Not yet received the goods

Reply Liftinggear-shop.co.uk:

Hi Andy,

Thank you for your review.

Please see below the track & trace.

As you can see the shipment has been sent on the 21st of December. Our lead time is 3-5 workdays.
Because of the Christmas & new year holidays, this may take longer than that. Holidays are not considered workdays.

http://www.dhl.com/en/express/tracking.html?AWB=JVGL0604069510108899&brand=DHL

I can see that the package has been delivered to you on the 2nd of January.

DHL has tried to deliver the package 2 times before but the location was closed.
The first time was on Friday the 28th of December. This was within the 5 workdays we refer to on our website.


We have tried to contact you about this matter but we still haven't received a reply.

Please let us know if you have any questions!


Tony Nixon
8/10

Very easy website to navigate with very clear information

Strengths

Price and stock availability


Landart Gardens
10/10

Very reassuring to deal with.

Strengths

Good site, wide range of products well priced and quickly delivered.


Anonymous
10/10

Great communication, quick delivery all be it a little expensive. Product as stated on the web site and quality looks good as well

Strengths

Website was easy to use and clear. Payment system was also clear and easy to use. Good overall service.

Improvements or suggestions

Would be better if parts could be dispatched from a UK site, as this would reduce postage and packing costs for the purchaser.


Brian Carter
10/10

I wanted a better way of lifting my electric wheelchair in & out of my car using a hoist. I selected the two 0.5 metre straps so they could be attached to suitable lifting points & the hoist hook...

Strengths

Good communication, great value, easy to order what I needed & plenty of product information available on your website. I selected your company because I couldn’t find anyone else stocking the short straps. For my use the SWL was not an issue as all I needed was a minimum of 50kg & didn’t need a certificate.

Improvements or suggestions

I really think you have got everything just right.


Anonymous
9/10

Excellent service

Strengths

Good product range at reasonable prices


Anonymous
5/10

Slow in reply. Even though it's a UK website, but the gear came from the Netherlands.

Improvements or suggestions

It would be good if you can provide an online chatting service that is actually functional. Most of the time no one is online. Delivery said 3-5 days but arrived on the 6th day.


Paul Tombs
9/10

Excellent service at very competitive prices!

Strengths

Informative website. easy to navigate. good choice of products


Phil Stevens
10/10

found just what I wanted easily. Was well informed during then delivery process too.

Strengths

Just straightforward

Improvements or suggestions

None