Reviews

Kamernet

8.3 / 10
66 reviews
Write a review

91% of the customers recommend this company.

Lay-out
8/10
Supply website
8/10
Response time
7/10
Customer service
8.4/10
Information website
8.4/10
Ease of use
8.6/10
Accessibility of the website
8.6/10

66 Reviews

Anonymously

8/10

It was a good and varied experience

In your opinion, what are the strong points of Kamernet?

Notification

Improvements

more security regulations for the frauds

Reply Kamernet:

Hi,
Thank you for your review. Great to hear that your experience with Kamernet was positive.
We are doing tons of things to prevent fraud on our platform, for more information you can go...
Hi,
Thank you for your review. Great to hear that your experience with Kamernet was positive.
We are doing tons of things to prevent fraud on our platform, for more information you can go to:
http://support.kamernet.nl/customer/en/portal/topics/288576-abuse-and-scam/articles
If you have any other suggestions or feedback please let us know on supportdesk@kamernet.nl
Enjoy your day!
Irene - Kamernet


Anonymously

6/10

Quite good although in the end not useful

In your opinion, what are the strong points of Kamernet?

It puts in contact renter and buyer

Improvements

Make the renters put a bit more description. In some rooms all languages were acceptable but when you write to them they say only Dutch speaking people.


Anonymously

10/10

Hard to find a flat or room as an international

In your opinion, what are the strong points of Kamernet?

keeping the customer updated

Improvements

verify accounts that offer flats and making it mandatory to put pictures of their flats on the website


Anonymously

8/10

Positiv

Reply Kamernet:

Hi,
Thank you for your positive review!
Irene - Kamernet


Anonymously

8/10

Quite helpful, website is simple and understandable.

In your opinion, what are the strong points of Kamernet?

It connects the tenant to the landlord in a very simple and straightforward way, supported with good platform.

Improvements

It was hard for an international student to arrange house viewings and bookings with the landlords, and thus most landlords only accepts locals, which is too bad - the potential for the website to... It was hard for an international student to arrange house viewings and bookings with the landlords, and thus most landlords only accepts locals, which is too bad - the potential for the website to be used by internationals are great. Perhaps kamernet could find a way to improve that.

Reply Kamernet:

Good morning!
Thank you for your review, tips and for using Kamernet.
We hope you have a great day :)
Shari - Kamernet


Anonymously

10/10

OK!

Reply Kamernet:

Hi!
Thanks for your review and for using Kamernet.
We hope you have a great day :)
Shari - Kamernet


Anonymously

8/10

Useful but there is lack of feedback when you send a request for a room.

In your opinion, what are the strong points of Kamernet?

The high accessibility of houses with different range of prices.

Improvements

Do something about answering and a mandatory button upon creating a offer for dutch only or not.

Reply Kamernet:

Hi!
Thank you for your review, tips and for using Kamernet.
Sorry to hear that you did not receive that many replies, I advise you to send a second message as a reminder the next time....
Hi!
Thank you for your review, tips and for using Kamernet.
Sorry to hear that you did not receive that many replies, I advise you to send a second message as a reminder the next time.
We hope you have a great day :)
Shari - Kamernet


Rares

10/10

User friendly

Reply Kamernet:

Hi Rares,
Thank you for your review and for using Kamernet.
We hope you have a great day :)
Shari - Kamernet


Anonymously

10/10

My experience with Kamernet was good. I was able to find an apartment after several weeks for searching.

In your opinion, what are the strong points of Kamernet?

It is easy to use. Also the staff can be helpful, such as staff member Sophia who was able to apply her expertise in sorting out a billing problem that was causing much distress. People like Sophia... It is easy to use. Also the staff can be helpful, such as staff member Sophia who was able to apply her expertise in sorting out a billing problem that was causing much distress. People like Sophia make the site work and deserve a raise.

Improvements

More pictures would be helpful.

Reply Kamernet:

Hi!
Thank you for your review and congrats on finding an apartment, I will be sure to pass on your compliments to Sophia.
Have a nice day :)
Shari - Kamernet


Anonymously

5/10

The customer service was excellent, but the website still needs a lot of work.

Reply Kamernet:

Hi!
Thank you for your review and for using Kamernet.
We hope you have a great day :)
Shari - Kamernet