Reviews

Kamernet
8.6 / 10
45 reviews
Write a review

93% of the customers recommend this company.

Lay-out
8.3/10
Supply website
8.1/10
Response time
7.2/10
Customer service
8.8/10
Information website
8.4/10
Ease of use
8.9/10
Accessibility of the website
9/10

45 Reviews

Taylor
1/10

Hi I was told today that money will be taken off my account. But I did not ask for that and would like to get a refund for my second payment. Because I was not even asked for the money to be taken....

In your opinion, what are the strong points of Kamernet?

Hi I was told today that money will be taken off my account. But I did not ask for that and would like to get a refund for my second payment. Because I was not even asked for the money to be taken. When I did the payment I clearly notice that a did a one off payment for 15 days and not more. I hope someone can assist me with this so that I can get it sorted. And on top of that I don’t see a costemer servicewhich i can call.

Improvements or tips

Hi I was told today that money will be taken off my account. But I did not ask for that and would like to get a refund for my second payment. Because I was not even asked for the money to be taken. When I did the payment I clearly notice that a did a one off payment for 15 days and not more. I hope someone can assist me with this so that I can get it sorted. And on top of that I don’t see a costemer servicewhich i can call.

Reply Kamernet:

Hi Taylor,

Thank you for your review. I can see that you have also sent us an e-mail. I just replied to your e-mail with more information about your account and the payment.

Please reply to supportdesk@kamernet.nl if you have any other questions or feedback.

Enjoy your day!

Irene - Kamernet

Anonymous
10/10

Great! Quick and easy to find a tenant

In your opinion, what are the strong points of Kamernet?

Very easy to reach and communicate with people. Website clearly shows the description and what has been written by both parties.

Reply Kamernet:

Hi,

Thank you for your positive review! Great to hear that you are happy with our service and that you found your tenant on Kamernet.

Good luck and enjoy your day!
Irene - Kamernet

Anonymous
8/10

Easy access to a lot of choice

In your opinion, what are the strong points of Kamernet?

The choice and easy access

Reply Kamernet:

Hi,

Thank you for your positive review regarding Kamernet, happy to hear that you are satisfied with our service.

Enjoy your day!

Irene - Kamernet

Anonymous
8/10

The site works well, no complaints

In your opinion, what are the strong points of Kamernet?

easy to use

Reply Kamernet:

Hi!

Thank you for your review and for using Kamernet.

We hope you have a great day :)

Shari - Kamernet

Anonymous
10/10

Ik vind Kamernet de beste website. De tweede keer dat ik een kamer vindt via jullie. Ben trots op jullie.

Reply Kamernet:

Goedemiddag!

Bedankt voor je positieve beoordeling en voor het gebruiken van Kamernet.

Wij hopen je nog eens terug te zien :)

Fijne dag,

Shari - Kamernet

Anonymous
10/10

It was helpful for me even as a foreigner. Thank you.

Reply Kamernet:

Hi!

Thank you for your review and for using Kamernet :)

We hope you have a great day.

Shari - Kamernet

Anonymous
10/10

Large variety of accommodations, good website structure and quick responses from people.

In your opinion, what are the strong points of Kamernet?

- easy usable
- large selection of accommodations
- good filters to select suitable accommodation

Improvements or tips

nope

Reply Kamernet:

Hi!

Thank you for your review and for using Kamernet.

We hope you have a great afternoon :)

Shari - Kamernet

Amit Kumar Upadhyay
10/10

Amazing ! I got a living place through here.

In your opinion, what are the strong points of Kamernet?

Lots of options

Reply Kamernet:

Hi Amit,

Thank you for your review and congrats on finding a place!

We hope you have a great time there :)

Shari - Kamernet

g seear
8/10

Very good found a room. Slightly expensive but don't mind too much

In your opinion, what are the strong points of Kamernet?

It's well known and trusted so everyone uses it.

It's easy to use and perfect for the fast-paced, first come first served, house hunting situation - set up the saved search, get email notifications, message advertiser. Really good.

Saving the custom message - time saver.

Improvements or tips

It wasn't always clear to me when the rooms were available and I made the mistake of messaging people about rooms that I couldn't take, wasting both our times - highlight the availability dates on the ads page.

Always received 3 emails for each room.

Make a detailed article/guide of how to use kamernet in the best way - include all the tips and tricks.

Reply Kamernet:

Hi G. Seear,

Thank you for your review and for using Kamernet.

We appreciate the tips and we will surely take these into consideration. You did mention that you received 3 emails for each room, this could be because you have several saved searches saved? If so, then one room could fit the criteria of each saved search.

Have you had a look on our Useful Tips page? https://kamernet.nl/tips/international-students

Thanks again for the review and we hope you have great day!

Shari - Kamernet

Mihail Gilin
9/10

Very good

In your opinion, what are the strong points of Kamernet?

ease of use

Improvements or tips

Adding another contact method

Reply Kamernet:

Hi Mihail,

Thank you for your review, suggestions and for using Kamernet.

We hope you have a great day :)

Shari - Kamernet

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