Quick order placing
It's inacceptable to order a product and not having received it after 2 weeks. The customer sevice doesn't have a delivery tracking and doesn't know where the parcel is.
Two weeks after ordering a cover i haven't received it yet, and the customer service doesn't know where the package is. shall i add anything else?.
It was easy to find relevant information on the product, the company and information about shipping and billing. Awesome!
I liked that the confirmation mail informed me that the package was small enough for a mailbox and that I didn't need to wait for a delivery service, but it would have been great if that information came sooner, just to put the customers mind at ease.
It was a very straigtforward experience. the information on the product was excellent and the costumer reviews also helped.
Easy to get around on the website and very prompt replies
The latest ebook cover took 15 days to get here, but that could be for a multiple of reasons, important thing is it did arrive, today actually.
This is the second ebook cover i have bought and im pretty happy with both.