Reviews

Geckocovers.com

Geckocovers.com Curious about the customer satisfaction score for Geckocovers.com? View all reviews here. Powered by The Feedback Company665
8.9/10
665 reviews
94 % of the customers recommend this company.
Customers rate Geckocovers.com with 8.9/10. Based on 665 reviews.
Information on the website
Very good (9/10)
Ease of ordering
Very good (9/10)
Delivery speed
Very good (9/10)
Order status updates
Very good (9/10)
Customer-friendly
Very good (9/10)
Response time
Very good (9/10)
After sales
Very good (9/10)

665 Reviews

Geckocovers.com 1 beoordeling
Nikki Le Cat
Excellent (10/10)
Nikki Le Cat

Strengths

Customers service!

Improvements or suggestions

None!

Score on Geckocovers.com:5/5
Would you recommend this company?Yes

Best company i know! super service! amazing customer service! i will get all my gecko covers from this company! for sure!.

Geckocovers.com 1 beoordeling
Anonymous
Very good (9/10)
Anonymous
Score on Geckocovers.com:4.5/5
Would you recommend this company?Yes

Top, snel en correct.

Geckocovers.com 1 beoordeling
Anonymous
Very bad (2/10)
Anonymous

Improvements or suggestions

I contacted the service desk. They asked me by email again to explain the problem I already described in the form. They asked to send the facture, I received the facture from your company and already provided my name, adress and order number.

Score on Geckocovers.com:1/5
Would you recommend this company?No

The product i received was not good. the zipper of the case can't be opened.

Geckocovers.com 1 beoordeling
Jannes Visser
Very bad (2/10)
Jannes Visser

Improvements or suggestions

- wel direct verzenden
- wel inhoudelijk reageren op email

Score on Geckocovers.com:1/5
Would you recommend this company?No

Erg traag en geen reactie: 2 juli besteld, 6 juli 'verzonden', mailtje gestuurd, maar geen reactie, 11 juli binnen. .
dat is bepaald geen: voor 20:00 besteld, vandaag verzonden.

Geckocovers.com 1 beoordeling
Paul
Sufficient (6/10)
Paul

Strengths

Duidelijke website en telefonisch goed bereikbaar.

Improvements or suggestions

Snellere beantwoording van de email en snellere levering (DHL deed er 48 uur over).

Score on Geckocovers.com:3/5
Would you recommend this company?Yes

Beschermhoes voor ipad 2017 gekocht. bleek beschadigd. retour gestuurd en nieuwe ontvangen. was toen wel een week later.....

Geckocovers.com 1 beoordeling
W. De Zeeuw
Unacceptable (1/10)
W. De Zeeuw

Strengths

Ordered before, good article

Improvements or suggestions

No answer after complaining that i didn't receive my order. Untill now almost three weeks after order, no package

Score on Geckocovers.com:0.5/5
Would you recommend this company?No

It sucks!.

Geckocovers.com 1 beoordeling
Anonymous
Very bad (2/10)
Anonymous

Strengths

Niet,
Ik kan geen contact met jullie opnemen

Improvements or suggestions

Nederlandse tekst graag.

Score on Geckocovers.com:1/5
Would you recommend this company?No

De bestelling is verkeerd geadresseerd waardoor deze niet kon worden bezorgd.

Geckocovers.com 1 beoordeling
Niklas Orädd
Unacceptable (1/10)
Niklas Orädd

Strengths

Nothing!

Improvements or suggestions

Start delivering there customers products would be a nice start.

Score on Geckocovers.com:0.5/5
Would you recommend this company?No

Terrible! ordered my case over 2 weeks ago and still haven't got it! and no answer from geckocovers. their customer support is like talk to a wall!.

Geckocovers.com 1 beoordeling
Anonymous
Alright (7/10)
Anonymous

Strengths

Geen uitzonderlijke sterkten.

Improvements or suggestions

Geen

Score on Geckocovers.com:3.5/5
Would you recommend this company?Yes

Bestelling etc prima. product matig. de ereader cover begint nu al op de vouwranden te scheuren.

Geckocovers.com 1 beoordeling
Susan
Mediocre (5/10)
Susan
Score on Geckocovers.com:2.5/5
Would you recommend this company?Yes

Haven't received the order yet so haven't got any feedback yet. i know we have a problem with the post in israel so hope it will arrive soon.

Company information

Gecko Covers was established in 2009 and develops protection covers for e-readers and tablets. Over the last year the range was considerably extended and there is a suitable cover for almost every e-reader.
Address
Kleine Gartmanplantsoen 10
1017 RR Amsterdam, The Netherlands

Contact information
Email: info@geckocovers.com
Tel: +31207006601
Chamber of Commerce: 56436521
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