Feedback Company

Fairair.eu

9.4 /10

StarStarStarStarHalf star

301 reviewsWrite review

checkbox98% recommends Fairair.eu!

301 reviews

Gregory O’Keeffe

StarStarStarStarStar
10/10

Excellent

Published on

Emir Ergun

StarStarStarStarStar
10/10

Amazing. Despite having placed the wrong order by mistake, it was noticed by your support staff and I was contacted via email. Great experience really.

Strengths
Proactive and fast

Published on

Nicola

StarStarStarStarStar
10/10

I have been buying filters for my home ventilation system for a few years now. When I first looked at the amount of parts available on the web shop I thought it was going to be difficult to find the right part for my machine. It turned out it was a lot easier than I thought. Moreover I can always look at my previous purchases and order the correct part every time making the whole process very quick.

Published on

MARIE / LES CHANTIERS DE DEMAIN

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Commande passée le 25 octobre, toujours pas reçu et numéro de colis non valide ! injoignable par téléphone

Strengths
nothing

Published on

Answer Fairair.eu

Bonjour, C'est ennuyeux que les choses ne se soient pas bien passées. Dommage que vous ne nous ayez contactés que 4 semaines plus tard. Nous avons en effet des problèmes avec notre opérateur téléphonique, ce qui fait que nous n'étions pas disponibles pour tout le monde. C'est très ennuyeux. Cependant, nous sommes facilement joignables par e-mail. Nous aurions alors pu résoudre le problème immédiatement. Je suis heureux de constater que le colis vous a été livré.

Answered on

Andrew

StarStarStarStarStar
10/10

Excellent

Strengths
Communicative and understanding

Published on

private

StarStarStarStarStar
10/10

highest quality of customer care, the same for the Filters that i buy.

Strengths
....like above....

Published on

Ken Baxendale

StarStarStarStarStar
10/10

Excellent

Strengths
Great personal service.

Published on

Arendt

StarStarStarStarStar
10/10

easy order, even by change of order,very kind reception informations.

Strengths
easy communication with Fairair

Published on

Eric Bastiaan

StarStarStarStarStar
10/10

Excellent support and information about the order status and good quality products.

Strengths
Fast response to questions and good information.

Published on

Iver Christensen

StarStarStarStarStar
10/10

Could not get a better service anywhere

Strengths
Staff excellent

Published on

Fulvio Bosi

StarStarStarStarHalf star
9/10

Ho acquistato di recente quattro set di filtri per un impianto della Vortice che mi sono arrivati a casa in tempi molto brevi: unico problema è stato che all'apertura del pacco è risultato che uno dei set si era danneggiato durante il trasporto, presumibilmente per scarsa attenzione del corriere. Ho fatto presente il problema direttamente a Fairair.eu che immediatamente mi ha proposto il rimborso del set danneggiato che ho accettato. Con grande sollecitudine, in nemmeno 24 ore, l'importo mi è stato accreditato con mia piena soddisfazione.

Strengths
Ho apprezzato la possibilità di seguire con precisione il tracciamento del pacco nel suo percorso, il rispetto dei tempi, la correttezza con cui mi si è proposto il rimborso e l'immediata esecutività del medesimo.

Published on

Greg

StarStarStarStarHalf star
9/10

Superb!

Strengths
Quick delivery

Published on

Treasa Brannick

StarStarStarStarStar
10/10

Really positive

Strengths
Really good customer service

Published on

Zac Johnson

StarStarStarStarStar
10/10

Good experience with this company.

Strengths
There was an error with the order but it was quickly rectified to my satisfaction. The filters I received are good quality.

Published on

Brian O'Reilly

StarStarStarStarStar
10/10

Excellent. Website was easy to navigate and find the correct part. Much easier than the Vent_Axis site Order process was easy with a visitor account

Strengths
Part in stock. Reasonable price and shipping Speedy delivery via DPD

Published on

Reviews

Fairair.eu collects company reviews at Feedback Company. The company collects reviews independently.

Fairair.eu has achieved the following results:

  • checkAverage score: 9.4/10
  • check301 collected reviews
  • checkFirst review written on 3 November 2014

Fairair.eu

fairair is a manufacturer of air (HRV) filters and brings these products to market under the brand f'air. fairair.eu is the heat recovery ventilation filter shop where you can order f'air HRV (heat recovery) filters and probiotic maintenance products for all HRV brands. f'air is a quality brand for HRV filters and is manufactured in accordance with mandatory ISO standards.

Contact

Fairair.eu

Tappersweg 44

2031 EV Haarlem

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
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promoters00%
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Net Promoter Score (NPS)=% Promoters - % Detractors

301 reviews

Gregory O’Keeffe

StarStarStarStarStar
10/10

Excellent

Published on

Emir Ergun

StarStarStarStarStar
10/10

Amazing. Despite having placed the wrong order by mistake, it was noticed by your support staff and I was contacted via email. Great experience really.

Strengths
Proactive and fast

Published on

Nicola

StarStarStarStarStar
10/10

I have been buying filters for my home ventilation system for a few years now. When I first looked at the amount of parts available on the web shop I thought it was going to be difficult to find the right part for my machine. It turned out it was a lot easier than I thought. Moreover I can always look at my previous purchases and order the correct part every time making the whole process very quick.

Published on

MARIE / LES CHANTIERS DE DEMAIN

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Commande passée le 25 octobre, toujours pas reçu et numéro de colis non valide ! injoignable par téléphone

Strengths
nothing

Published on

Answer Fairair.eu

Bonjour, C'est ennuyeux que les choses ne se soient pas bien passées. Dommage que vous ne nous ayez contactés que 4 semaines plus tard. Nous avons en effet des problèmes avec notre opérateur téléphonique, ce qui fait que nous n'étions pas disponibles pour tout le monde. C'est très ennuyeux. Cependant, nous sommes facilement joignables par e-mail. Nous aurions alors pu résoudre le problème immédiatement. Je suis heureux de constater que le colis vous a été livré.

Answered on

Andrew

StarStarStarStarStar
10/10

Excellent

Strengths
Communicative and understanding

Published on

private

StarStarStarStarStar
10/10

highest quality of customer care, the same for the Filters that i buy.

Strengths
....like above....

Published on

Ken Baxendale

StarStarStarStarStar
10/10

Excellent

Strengths
Great personal service.

Published on

Arendt

StarStarStarStarStar
10/10

easy order, even by change of order,very kind reception informations.

Strengths
easy communication with Fairair

Published on

Eric Bastiaan

StarStarStarStarStar
10/10

Excellent support and information about the order status and good quality products.

Strengths
Fast response to questions and good information.

Published on

Iver Christensen

StarStarStarStarStar
10/10

Could not get a better service anywhere

Strengths
Staff excellent

Published on

Fulvio Bosi

StarStarStarStarHalf star
9/10

Ho acquistato di recente quattro set di filtri per un impianto della Vortice che mi sono arrivati a casa in tempi molto brevi: unico problema è stato che all'apertura del pacco è risultato che uno dei set si era danneggiato durante il trasporto, presumibilmente per scarsa attenzione del corriere. Ho fatto presente il problema direttamente a Fairair.eu che immediatamente mi ha proposto il rimborso del set danneggiato che ho accettato. Con grande sollecitudine, in nemmeno 24 ore, l'importo mi è stato accreditato con mia piena soddisfazione.

Strengths
Ho apprezzato la possibilità di seguire con precisione il tracciamento del pacco nel suo percorso, il rispetto dei tempi, la correttezza con cui mi si è proposto il rimborso e l'immediata esecutività del medesimo.

Published on

Greg

StarStarStarStarHalf star
9/10

Superb!

Strengths
Quick delivery

Published on

Treasa Brannick

StarStarStarStarStar
10/10

Really positive

Strengths
Really good customer service

Published on

Zac Johnson

StarStarStarStarStar
10/10

Good experience with this company.

Strengths
There was an error with the order but it was quickly rectified to my satisfaction. The filters I received are good quality.

Published on

Brian O'Reilly

StarStarStarStarStar
10/10

Excellent. Website was easy to navigate and find the correct part. Much easier than the Vent_Axis site Order process was easy with a visitor account

Strengths
Part in stock. Reasonable price and shipping Speedy delivery via DPD

Published on

Reviews

Fairair.eu collects company reviews at Feedback Company. The company collects reviews independently.

Fairair.eu has achieved the following results:

  • checkAverage score: 9.4/10
  • check301 collected reviews
  • checkFirst review written on 3 November 2014

Fairair.eu

fairair is a manufacturer of air (HRV) filters and brings these products to market under the brand f'air. fairair.eu is the heat recovery ventilation filter shop where you can order f'air HRV (heat recovery) filters and probiotic maintenance products for all HRV brands. f'air is a quality brand for HRV filters and is manufactured in accordance with mandatory ISO standards.

Contact

Fairair.eu

Tappersweg 44

2031 EV Haarlem

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation