Reviews

9.1 / 10
75 reviews
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92% of the customers recommend this company.

75 Reviews

Anonymously

10/10

Excellent first class sevice

Strengths

Soundings confident in your product too somebody who needed help and advice


P Lloyd

2/10

After-sales service is non-existent. The 2 metres-long parcel has gone missing and neither Picture Hanging Store nor the shipper have done anything to find or replace it and are not responding to... After-sales service is non-existent. The 2 metres-long parcel has gone missing and neither Picture Hanging Store nor the shipper have done anything to find or replace it and are not responding to emails.

Strengths

Ordering on the website seemed straightforward.


Patricia Lloyd

2/10

Not good at all

Strengths

online purchase was straightforward
after sales service is disgraceful - the parcel went missing and the company has done absolutely nothing to help


Anonymously

10/10

Excellent product , easy to install, and looks clean and neat.

Strengths

Very good to deal with


Silviya Tateva

10/10

This is the second time I order from the company, and the service was just as commendable. It is a smart, user-friendly website that virtually does the ordering for you. Delivery was extremely fast.... This is the second time I order from the company, and the service was just as commendable. It is a smart, user-friendly website that virtually does the ordering for you. Delivery was extremely fast. 10 out of 10.

Strengths

The choice, the thorough explanations, the prompt which accessories to order.


Anonymously

4/10

Address format is not appropriate for UK. (street, house etc...)
The delivery company were not able to work it out and had to request a correction to enable delivery which was delayed as a...
Address format is not appropriate for UK. (street, house etc...)
The delivery company were not able to work it out and had to request a correction to enable delivery which was delayed as a consequence.

Strengths

Clear description of products.


Anonymously

8/10

Great customer services, items missing from order dispatched as soon as I notified them.

Strengths

Great products


Anonymously

8/10

Good service., but website a little poor - product description not very detailed, with sizes not clear (eg height of rail).

Strengths

Fast delivery. Interesting range of products.


Graham Marsh

10/10

Very good easy to use informative web site

Strengths

very good product and accesories


Angus Robertson

8/10

I recently bought an Arcitec combi rail system really as a trial to a bigger project I am considering.
Ordered from your web site my only criticism was that, as a beginner I found it difficult...
I recently bought an Arcitec combi rail system really as a trial to a bigger project I am considering.
Ordered from your web site my only criticism was that, as a beginner I found it difficult to work out what parts were required and how the system worked. A little more explanation of how it works and what parts are required would be very useful.

Strengths

Once everything arrived very quickly. well packed with no breakages and everything there, it was all very straight forward and I am enjoying the whole experience.