Reviews

8.3 / 10
202 reviews
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86% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9/10
Information on the website
8.6/10
Order status updates
8.2/10
Response time
8.4/10
Customer-friendly
8.4/10
After sales
8/10

202 Reviews

Daniel

9/10

Excellent

Strengths

Easy to use website, low prices, good value for money, fast delivery

Improvements or suggestions

None


Nick Topley

10/10

Excellent service, fast, good communication

Strengths

Great service especially as I am in the UK

Improvements or suggestions

Use DHL or other courier rather than ParcelForce as their tracking is awful.


Robbert

1/10

I had bought a 3V Torpedo Shifter. It did not work well, I got a new one which broke after 4 months. I sent it back and got my money back under guarantee. But I did not get any sending costs back,... I had bought a 3V Torpedo Shifter. It did not work well, I got a new one which broke after 4 months. I sent it back and got my money back under guarantee. But I did not get any sending costs back, both not from the original order as from returning the broken Shifter.
This I do not find fair, they deliver a faulty product, I get the money back which I paid for that product. But I do not get sending costs back even while it is their fault that the product was not good.
This is not what you expect from a good Webshop company!
Therefor I do not recommend this webshop.

Strengths

They have a huge choice of bike parts on their webshop.

Improvements or suggestions

See experience.


Davies

1/10

My order still hasn’t been delivered

Strengths

Easy ordering

Improvements or suggestions

No delivery yet


Massimo Catalano

2/10

This company is to be reported to the police.

Strengths

They know how to be dishonest??

Improvements or suggestions

Close the company??????


Massimo Catalano

2/10

EHDOTTOMASTI LUOTTAMATON? ? Sivustollaan he myyvät tuotteita, joita EI OLE? ? Huono kokemus? ?
ABSOLUTELY UNRELIABLE? ? On their site they sell products that DO NOT EXIST? ? BAD EXPERIENCE?...
EHDOTTOMASTI LUOTTAMATON? ? Sivustollaan he myyvät tuotteita, joita EI OLE? ? Huono kokemus? ?
ABSOLUTELY UNRELIABLE? ? On their site they sell products that DO NOT EXIST? ? BAD EXPERIENCE? ?
ASSOLUTAMENTE INAFFIDABILE??
Una ditta di PAGLIACCI??
Nel loro sito vendono prodotti che non ESISTONO??
STATE LONTANI da questi VISCIDI furbetti????

Strengths

MIESER KUNDENSERVICE??
AVOID this company????????

Improvements or suggestions

BE MORE HONEST??


Roy Benson

10/10

Having discovered the best shopping pannier (fast rider 23l)previously and needing to replace one I looked on the web and Holland bike shop is the only place to go. I have used them before and... Having discovered the best shopping pannier (fast rider 23l)previously and needing to replace one I looked on the web and Holland bike shop is the only place to go. I have used them before and always had excellent service.

Strengths

It sells what I want and can get it to me quickly.

Improvements or suggestions

None


Mr a j bonny

10/10

Excellent service fast postage quicker then I will get in UK

Strengths

Product range ,excellent service and fast delivery

Improvements or suggestions

None


Björn

10/10

Great!

Strengths

Good prices

Improvements or suggestions

A little bit more product information would be nice


Alex

10/10

Good service, fast and efficient

Strengths

x

Improvements or suggestions

x