Reviews

8.3 / 10
202 reviews
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86% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9/10
Information on the website
8.6/10
Order status updates
8.2/10
Response time
8.4/10
Customer-friendly
8.4/10
After sales
8/10

202 Reviews

Mateusz

10/10

Perfectly
I recommend the store

Strengths

Ok

Improvements or suggestions

Ok


Davorin Dosen

10/10

Weary profesional

Strengths

No coment

Improvements or suggestions

No coment


Kevin

9/10

Great product, dispatched swiftly

Strengths

Easy to find what I wanted.

Improvements or suggestions

None


Karsten

9/10

Very nice experience

Strengths

Article was well protected in package.

Improvements or suggestions

Actually none


Gabor Toth

10/10

Very good

Strengths

good

Improvements or suggestions

good


Alexander

10/10

Flawless and cheaper then bol or amazon

Strengths

Product choices

Improvements or suggestions

None


Dado

10/10

Very efficient and fast delivery company. The customer service was very kind and helpful in my requests.

Strengths

Very fast delivery.

Improvements or suggestions

A bit faster response time when things with order are not going good.


Pedro

10/10

Good, easy to order parts for my bike

Strengths

Nice selection of bicycle parts

Improvements or suggestions

no suggestion currently


Andreas

4/10

Not 100% the company's fault, but it's unacceptable to miss a package and DHL will place it 6 KM away from your apartment while having a locker point within 5 minutes of walking distance. I also had... Not 100% the company's fault, but it's unacceptable to miss a package and DHL will place it 6 KM away from your apartment while having a locker point within 5 minutes of walking distance. I also had to wait until the company received the parcel back to get a refund.

Strengths

Friendly via emails

Improvements or suggestions

Find a better solution with DHL to let the customer choose the pickup point, or DHL automatically moves the parcel to the NEAREST point of the customer's address. Yes, I tried several DHL apps and... Find a better solution with DHL to let the customer choose the pickup point, or DHL automatically moves the parcel to the NEAREST point of the customer's address. Yes, I tried several DHL apps and created accounts to no avail. The latest app also said that this app is not available in my region (?)


Anonymous

10/10

Good

Strengths

Easy to order

Improvements or suggestions

No