Reviews

9 / 10
330 reviews
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94% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
8.8/10
Information on the website
8.8/10
Order status updates
8.8/10
Response time
9/10
Customer-friendly
9/10
After sales
8.6/10

330 Reviews

Karin Mont

10/10

Clear, accessible website, providing instant quote with plenty of choices. Ordering straightforward. Delivery as stated. Product good quality. This is the second time I've ordered booklets from... Clear, accessible website, providing instant quote with plenty of choices. Ordering straightforward. Delivery as stated. Product good quality. This is the second time I've ordered booklets from Copyshop.co.uk, and if they maintain this standard of service, I shall certainly place orders in future.

Strengths

Clear selection and ordering process. Quick turnaround. Quality product at a competitive price. A thoroughly professional service.

Improvements or suggestions

None - please continue to provide this speedy, cost efficient service!


Paul Stuyvesant

10/10

Excellent service, I have used them for a couple of years with maybe one order every 3 or 4 months for training materials. Always delivered quickly, most recent order was delivered in 4 days.

Strengths

Very helpful when required. I only had one problem which was a delivery not going to the site I was delivering the training. It wasn't the fault of Copyshop but the delivery company in France.... Very helpful when required. I only had one problem which was a delivery not going to the site I was delivering the training. It wasn't the fault of Copyshop but the delivery company in France. Copyshop acted as the go between and rearranged delivery to my hotel.

Improvements or suggestions

I can't find it on the website although it may already be there - a 'reorder' option

In the event you found Copyshop UK with the help of Google, what search key words did you use?

I have a link in my Browser so don't need to search.


Connections in Mind Foundation

10/10

They delivered on time, were very responsive and quality was excellent

Strengths

Communication

In the event you found Copyshop UK with the help of Google, what search key words did you use?

Used in the past for another order


Anonymously

9/10

Generally good, our motorcycle club has used copyshop for last 5 years.
There was a hickup this year where the order did not occur on first attempt, thought to be due to the old website?

Strengths

Quick turnaround time and very good product.

Improvements or suggestions

Remove the old website if you have not already done so!


Anonymously

4/10

Not too good as most orders take more than 4 days to arrive after being submitted, some a few days longer than that

Improvements or suggestions

Use a reliable delivery company who can deliver more quickly


Anonymously

10/10

Printed a 106-page text for me, with double-sided A5 pages printed full colour and bound in perfect bound hardcover. PDF supplied and printed texts delivered within a week.

Strengths

Fast, friendly and helpful service.

Improvements or suggestions

No suggestions


Anonymously

10/10

Repeated print order

Strengths

Fast service, good quality

Improvements or suggestions

It would be helpful if I could just repeat an order on the web site. Also, the payment information doesn't seem to be updated.


Mal Cansdale

10/10

Great, easy to use, great communication and delivered leaflets straight to conference

Strengths

Did every thing you promised

In the event you found Copyshop UK with the help of Google, what search key words did you use?

On line printing uk


Anonymously

8/10

Generally OK and I would use them again

Strengths

Good value, good printed result, fast turnaround

Improvements or suggestions

I asked for my pages (all 200 sheets of paper) to be hole punched. They weren't


Z Adam

10/10

Very easy to see what order would cost. Easy to place order and also easy to get hold of someone to speak to on the telephone - remember if UK based the office will be shut at 4pm GMT not 5pm!

Strengths

I spoke to someone on the phone three times and on each occasion they were patient, knowledgable and very helpful. Particularly when it came to resolving a problem and ordering a reprint and fast... I spoke to someone on the phone three times and on each occasion they were patient, knowledgable and very helpful. Particularly when it came to resolving a problem and ordering a reprint and fast delivery of the replacement. The way this was handled took the stress out of the initial mistake, and as a result I would not hesitate in using the company again.

Improvements or suggestions

Account updates were not always accurate - for example status of an order was set to complete when it was still in transit. Speaking to someone however resolved this and they were able to give me a... Account updates were not always accurate - for example status of an order was set to complete when it was still in transit. Speaking to someone however resolved this and they were able to give me a more accurate update.

In the event you found Copyshop UK with the help of Google, what search key words did you use?

booklet printing and binding