Reviews

6.6 / 10
12 reviews

58% of the customers recommend this company.

Delivery speed
6.8/10
Ease of ordering
7.8/10
Information on the website
6.8/10
Order status updates
6.6/10
Response time
7/10
Customer-friendly
6.8/10
After sales
6.7/10

12 Reviews

Anonymous
1/10

Very poor. I ordered grey t-shirts but received green which weren't even shown on the website. Lengthy delivery over a week. Decided to keep goods as getting a refund seemed a lengthy process

Strengths

None really. Will no be using them again

Improvements or suggestions

Employ staff who can read an order or who are not colour blind

Reply Bamboodaddy:

Thank you for the review, I sorry this went wrong. You always can send the order back to us. That won't be a preblem. You can use this link for that. https://www.bamboodaddy.co.uk/return-policy


Anonymous
6/10

Ordered top for family member. What i wanted was not in stock so purchased a single instead of 2 pack. Many items advertised but sold out or not in stock.

Strengths

good selection, attractive presentation, fun-sounding company

Improvements or suggestions

experienced frustration because a wide selection of tops and t shirts, advertised but items not much in stock. Some had a banner over the photo stating this, many others I clicked on the size before finding out it's not available. Result was too much unproductive time spent browsing website, makes me not want to go back there. Maybe they should reduce the number of options to what they have in stock. Alternatively allow pre-oreder or at least give some info about if it will be in stock again soon to combat repeated frustration.

Reply Bamboodaddy:

Thank for your feedback, we are very busy to get more items and colors. Greetings Bamboodaddy


Anonymous
8/10

Very speedy service

Reply Bamboodaddy:

Thanks for the good review! Bamboo daddy


Anonymous
10/10

Ordered four hand towels. These arrived on time and without problems. The items match the description and are seemingly a high quality. I would certainly recommend this company.

Reply Bamboodaddy:

Thank you very much for the review! Bamboodaddy


Anonymous
4/10

Bought towels, were supposed to arrive in 2 days, in time for my boyfriends birthday. Completely missed my boyfriends birthday and took 8 days before a delivery attempt. Not impressed. When I tried...

Strengths

Eco

Improvements or suggestions

Shipping. Keep UK site up?!

Reply Bamboodaddy:

We are very sorry that the package was late, we did send it on time. Unfortunately our transporter had different plans with this order. We are very sorry about that. Greetings Bamboodaddy


Anonymous
6/10

Poor.

Strengths

Products appear to be of a high quality

Improvements or suggestions

Improve the packaging used to ship orders -mine arrived open and with half the order missing


Anonymous
8/10

Order process was easy- some delay due to stock availability (4 stars because the website said it was in stock, but that's fine)

Strengths

Good customer service and prompt response to queries about order.


Mark
8/10

Hi, I have no bad comments regarding your company. The product turned up in a battered box but in one piece.
I would like to ask one question "can I put a cover on my duvet, or would that...

Strengths

Delivery was rapid, product is of high quality

Improvements or suggestions

I feel the packaging was far to large for my purchase.
This is my mistake but I ordered two separate items, on the same day which exceeded the need to pay postage and packing but you still charged me. A refund of my P & P would be nice .


Christina I.
2/10

My order still has not arrived


Anonymous
8/10

Good

Strengths

Good products and communications

Improvements or suggestions

I don't really have any suggestions other than you may want to have a better link between the source (country) of the orede and the language of communication, some of which was, I assume, Dutch with which I'm unfamiliar.